What are the responsibilities and job description for the Dental Treatment Coordinator position at All Smiles Dentistry?
Treatment Coordinator – Private Dental Practice
Position Overview
We are seeking a compassionate, organized, and patient-focused Treatment Coordinator to join our growing dental team in a single owner Private Practice. This role is essential to ensuring our patients receive exceptional care and a clear path toward improved oral health. You will manage insurance processes, support the provider schedule, and present financial options with clarity and confidence. Our practice uses Dentrix software, and we offer flexible financing options. We are looking for someone with at least one year of experience in a dental administrative role who is ready to contribute in a meaningful and impactful way.
Our Vision for the Treatment Coordinator Role
Who You Are
- You are motivated by a sense of purpose and value; the opportunity to make a positive difference in people’s lives.
- You are passionate about helping patients achieve better health and supporting the team in reaching shared goals.
- You are committed to continuous growth—personally and professionally.
- You thrive when contributing to a “win‑win‑win-win” outcome for patients, the practice, the team, and yourself.
- You enjoy developing and refining systems that make work more effective, organized, and enjoyable.
- You show up fully—present, engaged, and ready to serve—physically, mentally, emotionally, and professionally.
What You Will Do
Patient Experience & Communication
- Build rapport with patients, getting to know who they are and how to communicate with them effectively.
- Educate patients on ideal oral health and help them understand their current clinical condition.
- Collaborate with the clinical team to ensure patients clearly understand their treatment recommendations.
- Highlight the value of achieving and maintaining oral health, reinforcing positive habits and guiding corrective ones with compassion.
Treatment Planning & Case Presentation
- Present treatment plans in a way that is clear, confident, supportive, and easy for patients to understand.
- Discuss financial options, including insurance benefits, in-office plans, and third‑party financing.
- Obtain verbal and written consent for treatment and ensure all documentation is completed prior to scheduling.
Scheduling & Operational Support
- Schedule appointments strategically to support timely completion of treatment plans.
- Maintain efficient provider schedules while supporting practice flow and financial goals.
- Ensure all necessary steps—including consents—are completed before appointments, especially for sedation cases.
Insurance Coordination
- Verify insurance benefits accurately and in a timely manner.
- Maintain detailed and organized insurance records to support smooth patient experiences.
What We’re Looking For
- Minimum 1 year of experience in dental front office, insurance coordination, or treatment planning.
- Strong communication skills, both written and verbal.
- Ability to work independently while thriving in a collaborative team environment.
- Comfort with discussing finances and guiding patients through payment options.
- Familiarity with Dentrix is preferred.
- Someone who is proactive, detail‑oriented, and excited to grow with our practice.
Why You’ll Love Working with Us
We are a team that values purpose, compassion, excellence, and growth. Our environment is supportive, positive, and driven by a shared commitment to improving the lives of our patients and each other.
What We Offer:
- Competitive salary and benefits package.
- A supportive and friendly work environment.
- Opportunities for professional development and growth.
- Employee discounts on dental services.
Join us at All Smiles Dentistry and help us create smiles that last a lifetime!
All Smiles Dentistry is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Type: Full-time
Pay: $30.00 - $33.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Bereavement leave
- Dependent health insurance coverage
- Employee discount
- Family leave
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
Salary : $30 - $33