General Manager - Delaware County

Job Title: General Manager

OUR WHY:
At All-Star Sports Academy (ASSA) we deliver impact through our mission – “Inspiring and mentoring young athletes to become successful individuals – one game, one lesson, and one player at a time.”

General Managers at All-Star Sports Academy are the spark plug and leaders for ASSA training center teams. As a General Manager, you will manage training center revenue budget, business development, annual plans, and team development. You must have a strong eye for hospitality, cleanliness, and safety standards. Additionally, you must manage the performance of your team – both from a financial target and quality of service perspective. You are ultimately responsible for the success of your training center and the level of quality that is delivered day-in and day-out. This is a full-time, exempt role.

Duties and Responsibilities:

• Manage training center staff, schedules, and service offerings.
• Manage annual budget and training center plan to achieve financial targets.
• Assist with recruiting, hiring, and training team members.
• Manage 1-on-1 meetings and performance reviews of team members.
• Manage ongoing business development efforts within team to achieve financial targets.
• Provide recommendations for adjustments to plan month-over-month.
• Collaborate in annual planning for training center budget and plan.
• Manage training center safety and service standards to the highest degree.
• Participate in weekly performance meetings to support training center growth.
• Participate in General Manager peer group discussions and meetings.
• Maintain a clean and welcoming environment for ASSA athletes a provide families.
• Manage conflict at the team or client level.
• Customer service: greet clients and excellent customer service.
• Other duties as assigned.

Qualifications:

• Associates or Bachelors Degree required.
• Sales service experience required.
• Management experience required.
• Strong work ethic.
• Excellent communication skills.
• Strong multi-tasker.
• Positive, energetic attitude.
• Customer-oriented.
• Reliable and punctual.
• Basic computer skills.
• Ability to work evenings and weekends.
• Excellent communication skills.
• Team-oriented.

Physical Requirements:

• Must be able to lift 25 lbs.
• Must be able to be on feet for extended periods of time.

All-Star Sports Academy is an Equal Opportunity / Affirmative Action employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, sex, national origin, disability, or protected veteran status.