Director, IT Business Applications

Summary

The Director, IT Business Applications is responsible for leading the delivery and support of All Surfaces’ (ASI’s) portfolio of business applications and platforms to support ASI’s business priorities and strategies. This role is focused on ASI’s ERP and related applications including enterprise reporting and analytics. The Director, IT Business Applications is responsible for strategic planning, evaluation, selection, configuration, implementation, integration and custom development of solutions that enable growth and operational efficiency. Provides coaching and support for all business applications team members, as well as builds and maintains relationships with peers, users, vendors and other stakeholders. Ensures that all business applications enable an excellent customer experience and support organizational agility.

Work Schedule: Hybrid, 2x in the Bloomington Headquarter.

Pay: $140,000-$180,000 depending on experience

Key Responsibilities & Essential Functions

• Responsible, in collaboration with the IT Leadership Team, for strategic planning and roadmap development for business applications and platforms.
• Develop and maintain an understanding of key business functions and organizational strategies and guide decision making on key technology platforms to support defined strategic business objectives.
• Collaborate with users, IT team members and other stakeholders to review requests and research, evaluate and recommend new technologies, platforms, and applications in order to meet business requirements.
• Provide leadership in the project management, product management and application implementation / development life cycle tools and practices to create an environment of innovation, teamwork, solid execution and managed risk while driving continuous improvement.
• Define and maintain standards for application implementation and development.
• Develop timelines for project delivery and manage projects and resources to successful completion. Allocate team resources and prioritize projects and tasks to achieve department and company objectives.
• Provide guidance to application development staff and oversee projects to ensure assignments follow established procedures, meet the Company’s standards, and are completed on schedule.
• Provide support, as needed, in all aspects and review all implementation / development documentation.
• Provide inspiring and engaging leadership for the IT Business Applications team, fostering an environment of innovation and continuous improvement and operating with a high sense of urgency.
• Responsible for departmental resource planning, workflow, and performance management as well as training and development of team members.
• Establish processes, procedures, and standards as necessary.
• Adhere to established project management methodology, SDLC, support and service management policies and procedures, ensuring activities are fully documented for auditing and future support purposes.
• Evaluate, select and manage relationships with third-party vendors and partners.
  

Critical Success Factors

• Highly motivated, self-directed, and results driven with the ability to manage multiple concurrent projects in a fast-paced environment.
• Excellent interpersonal, communication, facilitation and relationship building skills.
• Strong problem-solving skills including demonstrated ability to analyze issues and to work effectively with cross functional groups to craft solutions.
• Ability to understand the potential and limitations of technology and to effectively communicate this to others.
• Strong and confident presence and experience to work credibly with and influence colleagues, managers, senior level sponsors and executives.
• Curiosity and passion for delivering high quality and innovative technical solutions.
  
  

Required For Consideration

• Bachelor’s Degree in Information Technology, Computer Science, or a related field preferred.
• 12 years of hands-on technology experience with 10 years of business systems development / implementation experience (packaged and custom developed) required.
• An in-depth knowledge of the Software Development Lifecycle (SDLC), development methodologies such as Agile and Waterfall and project / product management tools and techniques necessary.
• Strong experience with packaged business applications (e.g. ERP, WMS, etc.), SQL queries and BI/Analytics tools such as PowerBI.
• Demonstrated record of solution delivery success in leading collaborative efforts working with outside vendors and other business partners required.
  
  

Highly Desirable Candidates May Also Have

• Experience in the Distribution Industry
• Experience with Epicor Prophet21 or other distribution ERP application (DDI, Eclipse, Tribute, FACTS, etc).