Medical Assistant

Allergy & ENT Associates is looking for a Medical Assistant at our River Oaks Office!

What are we about?

As a multi-state, physician-led team of specialized providers and dedicated staff, we are focused on enhancing the well-being of our patients living with allergy, asthma, and sinus conditions. Our mission is simple: to empower individuals to embrace life to the fullest through personalized, comprehensive, and compassionate healthcare.

Address: 2415 West Alabama Street, Suite 208

Houston, Texas 77098

Office Hours

Monday CLOSED

Tuesday 8:00am – 5:00pm

Wednesday 8:00am – 5:00pm

Thursday 9:30am – 7:00pm

Friday 7:00am – 4:30pm

Position Summary

To provide quality patient care services to the patients of Allergy & ENT Associates under the direction of physicians/providers and the nursing staff. Supports the goals and the objectives of the Company.

Essential Duties & Responsibilities

• Front desk reception
• Answers phones and schedules appointments
• Greets patients with a smile, completion of registration forms, and gives instructions
• Processes, codes, and completes insurance claim forms
• Uses communication skills with appropriate medical terminology
  
  

Clinical

• Measures and records vital signs
• Interview patients while recording and updating medical information (history, chief complaint) and medications etc. into the E H R
• Prepares patients for examinations and performs routine screening tests
• Provides patient education with regards to medications and instructions set forth by the provider to manage their health
• Prepares and administers medications with physician authorization
• Maintains supplies, equipment, stocks and prepares exam room for patient
• Cleans and sterilizes instruments
• Check and responds to patient phone calls (communicating w/the provider on course of action and relaying to the patient)
• Review and prepare requests and prior authorizations for medications
• Scribing and assisting with procedures
• Performs routine allergy skin testing per protocols and documents results.
• Full shot office responsibility
• Educates testing patients regarding environmental controls, treatment plans, and medications
• Familiar with signs and symptoms of allergy testing systemic reactions. Familiar with emergency equipment and protocols for treatment.
• Seeks immediate assistance from RN/LVN staff in dealing with emergency treatment for allergy testing patients
  
  

Qualifications

EDUCATION AND EXPERIENCE

• High school graduate or equivalent
• Graduate of an accredited Medical Assistant program or comparable experience.
• 3 years medical office experience preferred.
• Current CPR certification required. Medical Assistant Certification a plus.
• Must be self-directed and able to work independently
• Attention to detail a must
• Professional, calm and courteous demeanor
• Excellent verbal and written communication skills
  
  

Computer Skills

• Proficient computer skills in Microsoft Office including Outlook, Excel and Word
  
  

Knowledge, Skills, Abilities

• Safety and Confidentiality - Follows OSHA regulations and the safety guidelines of the Practice. Follows HIPAA policies and procedures. Respects and maintains patient confidentiality. Use CPR skills when necessary.
• Organization — Uses time efficiently by prioritizing and planning work activities; is m ethodical and efficient in structuring tasks to be accomplished.
• Professional Maturity — The ability to separate emotional feelings from the real issues at hand. The ability to legitimately and objectively challenge the substance of our beliefs and biases of our observations.
• Time Management — Managing one's own time and the time of others; the ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).
• Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Interpersonal Communication — Writes and speaks effectively based on the psychological, relational, situation, environmental and cultural dynamics within the situation
• Communication — The ability to write and speak effectively using appropriate convention based on the situation; actively listens to others, asks questions to verify understanding, and uses tact and consideration when delivering feedback to others.
  
  

Physical Demands

Physical Demands: Anticipate lifting 20-25 pounds in any given day. Lifting up to 40-50 pounds may occasionally be required, depending on the specific style or type of care provided. In the performance of certain patient care tasks, the Medical Assistant may be expected to have sufficient manual dexterity in order to safely perform various skills and techniques. Tasks and expectations may vary by clinical site and medical practice. Substantial movements (motion) of the wrist, hands, and/or fingers in a repetitive manner. May be exposed to acutely ill patients, communicable diseases, blood borne pathogens, and airborne allergens used during skin testing and immunotherapy.

Work Environment

Well-lighted, heated and/or air-conditioned indoor office setting with adequate ventilation; Moderate noise (examples: business office with computers and printers, light traffic). Typical schedule is Monday through Friday with regular working hours; Occasional overtime and/ or travel to other clinics ma y be required.