What are the responsibilities and job description for the Medical Front Desk Representative position at AllerVie Health?
At AllerVie Health, our team members are unified around our mission to help patients achieve and maintain optimal health and quality of life - free from the symptoms and suffering of allergies, asthma, and related immunological conditions. From our physician and clinical roles to our administrative and operational support roles and everything in between - we change lives for the better - giving people their lives, health, and vitality back in real, tangible ways. We live every day on mission and wake up excited to tackle new challenges and provide people with health solutions.
When you join AllerVie, you join a crucial workforce that provides meaningful care and service to our allergy patients. We value the knowledge and experience you bring to AllerVie and we reward your efforts and dedication with a competitive compensation and benefits offering that allow you to offer your best to our patients. These benefits include the following for full-time employees (scheduled 30 hours weekly):
When you join AllerVie, you join a crucial workforce that provides meaningful care and service to our allergy patients. We value the knowledge and experience you bring to AllerVie and we reward your efforts and dedication with a competitive compensation and benefits offering that allow you to offer your best to our patients. These benefits include the following for full-time employees (scheduled 30 hours weekly):
- Eligible for benefits the first of the following month after date of hire
- (3) major medical plan offerings
- Dental and vision plan offerings
- Supplemental benefit offerings: accident, critical illness, hospital indemnity, short-term and long-term disability, supplemental life insurance, flexible spending and dependent care spending plans
- Company paid benefits: $50K basic life and AD&D insurance, Teladoc plan for employee and dependents at no cost, Employee Assistance Program to include work/life balance resources and counseling
- 401k Plan with VOYA after 6 months of AllerVie employment. Company match of 100% of the first 3% of employee contributions. 50% for the next 2% of employee contributions.
- Generous paid time off that increases with years of service
- Paid holidays
Job Summary:
Seeking a Medical Front Desk Representative with a dynamic personality for the medical front office. This includes answering phones, check-in and out as well as financial counseling. We are a great company looking for people who want to be a part of a team long-term.
Duties/Responsibilities:
- Greeting patients
- Check in - Check out
- Schedule Appointments
- Answering incoming phone calls
- Patient Financial Counseling
- Work collaboratively with physicians to implement appropriate healthcare programs
- Maintain a clean environment to ensure patient safety
- Establish and enforce healthcare policies and procedures
- This position may be required to travel to other clinics for staffing needs
- Perform other job-related duties as assigned
Required Skills/Abilities:
- Strong leadership qualities
- Strong organizational skills
- Excellent written and verbal communications skills
- Microsoft Office proficiency
Education and Experience:
- High School diploma or GED
- Previous experience in healthcare or medical fields
- Experience in a medical customer service
- Microsoft Office proficiency
Physical Requirements:
- Prolonged periods of sitting at a desk and working on a computer
- Must be able to lift up to 15 pounds at times
AllerVie Health is an Equal Opportunity Employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, in accordance with applicable law.