What are the responsibilities and job description for the Member Service Representative position at Alliance Catholic Credit Union?

Alliance Catholic Credit Union is seeking an exceptional and experienced Member Service Representative (MSR) who thrives in a well-organized, fast-paced, and multi-task driven environment. This position will report directly to the Branch Manager.

The ideal candidate:

Able to assist our members achieve their financial goals by identifying the best product and service solutions to meet their needs.
Able to consult members about: opening new accounts, IRAs, loan application processing, setting up automated services; and other member service requests.
Ability to work in a team environment
Ability to exceed a strong customer services experience
Strong member service experience
Ability to promote and identify referral opportunities to enhance member relationship.
Must be a motivated individual who is friendly and enthusiastic, with strong verbal and written communication skills, and proficiency in Windows, Word and Excel.
Proficient in written/oral communication.
Dependable, adaptable/flexible, detail oriented

A successful candidate will be an approachable team player with a personable and professional demeanor, a desire to learn and driven to achieve outstanding results-accurately and efficiently. We seek candidates with a high school diploma, associate degree or higher and/or 3-5 years of credit union teller/customer service or similar or related experience. Alliance Catholic Credit Union offers an outstanding benefit package, which includes health, dental, vison, 401k, life, AD&D, short and long-term disability, FSA, tuition reimbursement, paid time off, paid holidays.

Salary : $32,300 - $40,800

Member Service Center Representative

Michigan First -

Village, MI

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Member Service Representative

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