Work-Fit- Program Manager (ATC)

Position: Work-Fit Program Manager/Athletic Trainer – Full Time

Location: Dallas, TX

Shift: 4-10 schedule; 6am-4pm Mon-Thu

Location & Program Information:

Work-Fit is seeking a full-time Program Manager, Certified Athletic Trainer for our industrial setting in Dallas, TX. The scope of service is focused on injury prevention, early symptom intervention and job conditioning.

Qualifications

• Applicable state l icensure as an Athletic Trainer or eligible for state licensure
• Exceptional ability to engage employees in an occupational environment
• Skilled communicator, motivator and work well as part of a team
• Able to focus, organize, and prioritize delivery of services
• A natural leader, thinking outside of their comfort zone
• Competent with Microsoft Office software
  
  

Position Description

A Work-Fit Program Manager is directly responsible for exceeding customer expectations by planning, organizing, communicating, developing, delivering and measuring Work-Fit services.

Reports To

Program Managers will communicate with the Vice President of Operations regarding Program operations. The direct report will be detailed in the Work-Fit Job Offer.

Consulting Partners

Program Managers will consult with the Work-Fit Operations Team, other Work-Fit Program Managers, and key client contacts including leadership in Health & Safety, Ergonomics, Medical, Wellness, and Client Management.

Duties And Responsibilities

• Policy and Procedures
• Maintains a safe, secure, and professional work environment by communicating and enforcing policies, procedures and the Expectations for the Role Delineation of the Work-Fit Employee.
• Maintains quality service by understanding, teaching, and enforcing Work-Fit, and Client organization Policy and Procedures.
• Maintains and understands the Work-Fit and Client agreed upon Standard Operating Procedure (SOP) Manual which defines the delivery of service at the specified client site.
• Business Planning
• Establishes strategic goals that match Work-Fit services and resources to the needs of the customer through research. Identifies and evaluates trends and presents a course of action to the customer to create a unified vision to deliver Work-Fit services.
• Accomplishes the financial objectives of the Program by managing an annual budget, reviewing and forecasting the budget monthly, analyzing variances and initiating corrective actions when necessary.
• Program Measurement
• Documents all Work-Fit service interactions in the Work-Fit, and client (if applicable) record management database in accordance with all Work-Fit record management policies and quality practices.
• Conducts quality reviews of record management practices and implements action plans to ensure continuous quality improvement.
• Develops and reviews the Work-Fit scorecard within the agreed upon time frame with client leadership.
• Team Member Development
• Maintains Team Members by recruiting, selecting, on boarding, and training employees following all Work-Fit processes.
• Conducts Team Member Customer Interviews to plan, monitor, and appraise job performance.
• Coaches, counsels and disciplines Team Members on their professionalism and performance in the delivery of Work-Fit services.
• Assists Team Members in creating personal professional growth plans that are consistent with customer service needs and individual professional passions.
• Delivery of Work-Fit Services
• Makes health personal through the delivery of the agreed upon Scope of Services to the customer in accordance with the SOP.
• Customer Relations
• Conducts regular (no longer than 90 days between) Customer Interviews to consistently understand the impact of Work-Fit services to the client.
• Integrates with the customer and participates in client meetings and on client committees.
• Professional Development
• Remains current with all policies, credentialing and laws governing professional practice.
• Advances professional and technical knowledge by completing educational workshops, obtaining advanced certifications, completing virtual courses, reviewing professional publications, establishing strategic networks, collaborating with other professionals and benchmarking state-of-the-art practices.
• Program Marketing
• Develops a marketing plan for the integration and advancement of Work-Fit services.
• Develops and delivers marketing materials and presentations.
• Proactively creates a culture of personal health and responsibility through the development, distribution, delivery and posting of educational materials utilizing available client distribution/posting resources.
• Facility/Office Management
• Ensures that the security of sensitive records (hard copy and computerized) is maintained at all times.
• Maintains a work area that is neat, clean and organized.
• Maintains safe, clean, and neat areas for the delivery of Work-Fit services.
• Coordinates with the client to schedule necessary facility maintenance.
• Maintains equipment in safe working order and ensures calibrations are conducted within manufacturer specifications.
• Additional Duties and Projects as Assigned
  
  

Requirements

• Bachelor’s degree in the Work-Fit/Customer specified health field
• Required State Licensure and/or Professional certification in Athletic Training
• Maintain CPR/AED certification
• Three years of professional experience in the specified health field
• Effective written (including proper grammar and spelling) and oral communication skills with individuals as well as group settings
• Ability to manage time to ensure all duties and responsibilities are met on a daily and weekly basis
• Ability to work without direct supervision
• Proficient with Microsoft Word, Excel, and PowerPoint and to conduct on-line research
• Proficient with Healthy Roster and client databases (as applicable to each Program)
• Comfortable in the delivery of service in various work environments such as manufacturing, warehousing, office, and outdoors