Resource Coordinator

Bring YOUR energy to Alliant Energy!

At Alliant Energy, our purpose is to serve customers and build strong communities. We are passionate about powering beyond the market challenges of today, while powering what’s next in energy. If you’d like to work at a place where you matter and where you can use your talents and passions to advance your career, join the Alliant Energy team.

What sets us apart?

• Competitive pay and an excellent benefits package
• A dedication to career growth and development
• A culture that elevates our core values of live safety, do the right thing, care for others, make things better, act for tomorrow, and think beyond – be bold.
• A chance to create a positive impact on our local communities.

• Dispatches resources using computer aided dispatch applications
• Communicates with field personnel via company radio, telephone, or other devices
• Uses outage management system and electronic mapping systems for efficient outage restoration
• Completes appropriate forms and reports
• Initiates call out of responders, provides responders with critical information, and contacts management and emergency personnel if appropriate

• Associate degree is preferred

• Some exposure or experience in utility operations and/or dispatching operations preferred
• Ability to use geographic information systems and schematic diagrams preferred.
• Demonstrated ability to use computer software programs (e.g., e-mail, word processing, spreadsheet, Outage Management System, Computer Aided Dispatch and Automated Callout System) preferred
• Ability to work in a diverse work environment
• Ability to work rotating shifts, including nights, weekends, and holidays
• Limited off hour availability required
• Some overnight travel required in emergency situations
• Demonstrated effective interpersonal, verbal, and written communication skills
• Must be available for twenty-four hour callout.
• Attention to Detail: Able to be alert in a high-risk environment; follow detailed procedures and ensure accuracy in documentation and data; carefully monitor gauges, instruments, or processes; concentrate on routine work details and organize and maintain a system or records.
• Commitment to Task: Able to take responsibility for actions and outcomes and persist despite obstacles; be available around the clock in case of emergency; give long hours to the job; demonstrate dependability in difficult circumstances and show a sense of urgency about getting results.
• Customer Focus: Able to demonstrate a high level of service delivery; do what is necessary to ensure customer satisfaction; deal with service failures and prioritize customer needs.
• Decision Making and Problem Solving: Able to take action in solving problems while exhibiting judgment and a realistic understanding of issues; able to use reason, even when dealing with emotional topics; review facts and weigh options.
• Policies, Process, & Procedures: Able to act in accordance with established guidelines; follow standard procedures in crisis situation; communicate and enforce organizational policies and procedures; recognize and constructively conform to unwritten rules or practices.
• Team Work: Able to share due credit with coworkers; display enthusiasm and promote a friendly group working environment; work closely with other departments as necessary; support group decisions and solicit opinions from coworkers; display team spirit.

• Note: This job is covered by the Department of Transportation regulations on drug and alcohol testing (CFR 49, Parts 40 and 199), and is subject to drug testing according to said regulations.