What are the responsibilities and job description for the Receptionist position at Allstate Insurance Agency - Frances Moncada?
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for an Allstate independent contractor agent may be the career for you!
Responsibilities:
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Maintain a strong work ethic with a total commitment to success each and every day
- Schedule appointments, identify customer needs, and market appropriate products and services.
Requirements:
- Must have a Customer Service Representative 4-40 License, Property & Casualty General Lines License 2-20 or Personal Lines License 20-44
- Excellent communication skills - written, verbal and listening
- Self-motivated
- Detail oriented
- Proactive in problem solving
- Dedicated to customer service
- Ability to work in a team environment
- Ability to multi-task
- Ability to effectively relate to a customer
- Bilingual - Serbian preferred
As an Agent Team Member, you will receive...
- Salary plus bonus/commissions
- Paid time off (vacation and personal/sick days)
- Valuable experience
- Growth potential/Opportunity for advancement within my office
Salary : $15 - $17