What are the responsibilities and job description for the Guest Service Agent position at Aloft Franklin?
This position is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards.
Job Type: Full-time
Pay: $17.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Work setting:
- In-person
Education:
- High school or equivalent (Preferred)
Work Location: In person
Salary : $16 - $17
Guest Service Agent
reitmr -
Nashville, TN
Guest Service Agent
Tharaldson Hospitality -
Nashville, TN