What are the responsibilities and job description for the Room Attendant position at Aloft Philadelphia Downtown?
Different. By Design.
We are the next generation of hotel, using technology and design to enhance the guest experience. Centrally located in Center City and within walking distance to top historic destinations, Aloft Philadelphia Downtown is the beautifully restored Liberty Title & Trust Company building with a modern twist! A boutique hotel, our property features 179 rooms with scenic views, 2 meeting rooms, on-site fitness center, 24-hour grab-and-go eatery, plug-and-play hubs, and more. Team Aloft Philly is comprised of nearly 30 talent members who are passionate about creating the ultimate guest experience!
WHAT WE’RE LOOKING FOR:
At Aloft, we promote independence, open thinking and open expression – which only helps you anticipate our guests’ needs! That’s what makes working at Aloft different, by design.
Aloft Philly seeks an efficient and customer service-focused Room Attendant to join its team. The Room Attendant will maintain high cleanliness standards of the hotel in all guest rooms, back of house and/or public areas as needed. We have high standards, and we hope you do too!
WHAT YOU’LL DO:
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Maintain high cleanliness standards of the hotel in all guest rooms, following procedures for entering/exiting guest rooms and following all safety protocols.
JOB DUTIES- Clean up to hotel standards in all areas of the Hotel.
- Communicate to Supervisor, Housekeeping Manager, or General Manager when recovering all lost and found items.
- Effectively work with team members to accomplish assigned tasks each day.
- Greet each guest that you encounter in the hallways, lobby, or public areas with “Good Morning” or “Good Afternoon” or “Good Evening”.
- Follow procedures for entering and leaving guest rooms.
- Turn in keys and communication devices to the Housekeeping Department when the shift ends.
- Follow all instructions when filling spray bottles with cleaning chemicals; never mix chemicals.
- Work in a safe manner to prevent injury to yourself, other staff members, or our valued guests.
- Maintain organization and cleanliness of storage closets, guest laundry areas, and corridors.
- Watch for safety hazards and report them immediately to your Department Supervisor.
- Perform other duties as directed, developed, or assigned.
- Observe all safety policies and procedures during the execution of assigned duties
- Arrive at scheduled start time in appropriate uniform and ready for work.
- Maintain control of keys issued to perform assigned duties.
- Work efficiently and as part of the team.
- Properly handle all equipment and cleaning chemicals (i.e. washer, dryer, detergents, etc.).
OUR MUST-HAVES:
- Detail-oriented with strong organizational and time management skills.
- Ability to work efficiently and to give/receive information clearly.
- Collaborative with a team-oriented approach to work.
- Ability to move, bend, stoop, squat, and traverse, position self to reach corners on floors and high places, observe conditions, detect odors, position, and navigate carts weighing up to 100lb in tight spaces; operate equipment including spray bottles, vacuums, mops, brooms, dust pans, scrub pads and dusters. Lift, carry and position loads of at least 25lb. These abilities are required for an entire shift.
Aloft Philadelphia Downtown offers competitive benefits for its full-time talent, including medical, dental, life insurance, 401(K), paid time off, discounted hotel stays and more. Pre-employment background screening is required as a condition of employment.
EOE/M/F/Vet/Disabled
