What are the responsibilities and job description for the Relief Teller position at ALOHA PACIFIC FEDERAL CREDIT UNION?
Job Summary: Performs relief teller services at various APFCU branches not limited to both teller services and member services in accordance with quality service objectives and credit union policies and procedures (transaction processing, account maintenance, product cross-sales, balancing, and financial transaction record-keeping). Demonstrates commitment to quality service, professionalism, integrity, enthusiasm, respect, good work ethic, and a positive attitude to achieve high-level member satisfaction when performing duties and assignments. Strives to make each member interaction a positive and “wow” experience. Adapts to new work situations and settings quickly and is flexible in relocating to different branches (Kapolei, Waikele, Waimalu) throughout the week/day, as business requires.
Minimum Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
High School Diploma required. Minimum one (1) year experience in sales or front-line customer service position and one (1) year cumulative cash handling experience. Knowledge in the use of word processing and spreadsheet programs. Valid Driver’s License and access to a motor vehicle. Must be able to work at any of the Oahu Branches in the West region (Kapolei, Waikele, Waimalu) as assigned.
Credit must be in good standing. Must be bondable pursuant to §713.3(b) of the NCUA’s Rules and Regulations.