What are the responsibilities and job description for the Account Manager position at Alphia?
JOB PURPOSE:
This position can be remote.
Alphia, one of the nation's leading custom pet food manufacturing companies, is looking for a dynamic Account Manager. This position is responsible for planning, directing, or coordinating the actual distribution or movement of a product or service to the customer. The Account Manager will drive sales to Alphia through engaging existing & prospective customers with the goal of top line revenue increase and will meet annual sales quotas as assigned by the direct supervisor.
DESCRIPTION OF ESSENTIAL DUTIES:
- Direct and coordinate account management activities involving the sale of manufactured products. These activities include but are not limited to:
- Engaging with existing customers & prospects on new business opportunities.
- Working with the pricing committee to price & gain new business opportunities.
- Manage customer level relationships with the goal of growing topline revenue & bottom-line profitability.
- Find and close sales opportunities.
- Receive and resolve customer complaints or requests for sales and service. Follow up with then as needed.
- Work with customer’s service peers to ensure that changes in manufacturing & specifications for customer requirements are implemented.
- Ensure that various departments within Alphia are apprised of new and/or revised customer product specifications, operational requirements or changes in the business.
- Adhere to assigned sales department expense budget. Submit expense reports on a routine basis.
- Travel to trade shows, customer locations, etc. to maintain positive working relationships between the Company and customer partners.
- Work with confidential and propriety information. Ensure confidentiality is maintained.
- Other duties as assigned.
QUALIFICATION REQUIREMENTS: (To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required).
- Education level: Bachelor’s degree required.
- Experience: Three to five years sales and/or marketing experience. Food or pet food manufacturing preferred.
- Pet food or animal nutrition products or relevant pet food experience is a plus.
- Ability to show, promote, and sell products or services. This includes marketing strategy and tactics, sales influence and techniques, and sales control systems.
- Develop and maintain interpersonal relationships, think creatively, manage risk, and exhibit the curiosity for continued growth in industry and within the profession.
- Proficient in MS Office software, especially Excel, Word, and PowerPoint
- Willing to work in a team environment and contribute to group goals
- Excellent communication skills. Must demonstrate effective oral and written communication skills and the ability to work cooperatively with staff inside and outside the department.
- Ability to receive and provide instructions in a positive manner
- Basic math skills to include ratios, percentages, addition, subtraction, etc.
- Demonstrated ability to handle multiple projects and details simultaneously
- Ability to travel to trade shows and customer meetings frequently.