What are the responsibilities and job description for the IT Asset Management Analyst position at ALTA IT Services?
IT Asset Management Analyst
Contract: 12 months
Location: Golden Colorado
ALTA IT Services is looking for an IT Asset Management Analyst to work in Golden, Colorado for a large government contractor.
This is an exciting opportunity to bring your skills to the table and learn new skills as well.
Responsibilities:
Required Knowledge/Skills/Attributes:
Contract: 12 months
Location: Golden Colorado
ALTA IT Services is looking for an IT Asset Management Analyst to work in Golden, Colorado for a large government contractor.
This is an exciting opportunity to bring your skills to the table and learn new skills as well.
Responsibilities:
- Software Asset Management
- Obtain and conduct initial review of End User License Agreements (EULAs)
- Creation and maintenance of software product, model and entitlement records
- Assistance with internal compliance audits and mitigation
- Hardware Asset Management
- Creation and maintenance of hardware/consumable product, model and asset records
- Assist in the reclamation of computers after replacement and employee separation
- Ensure that accountability agreements are accepted by custodians
- Vendor Management
- Request quotes
- Obtain W-8BEN from foreign vendors as required by laboratory policy
- Queue Management
- Monitor IT Asset Management queue and provide updates to requesters, as appropriate
- Identify and fulfill “Tier 1” requests/tasks
- Other project tasks and duties as assigned
Required Knowledge/Skills/Attributes:
- 2 years IT Asset Management experience
- Knowledge of major IT manufacturers and software publishers
- Ability to effectively work in a hybrid collaborative team environment
- Strong communication skills, written and verbal
- Customer service experience and commitment to customer service and support
- Analytical and problem-solving skills
- Initiative to anticipate issues and provide insight into solutions
- Strong attention to detail and organizational skills
- Ability to manage projects in parallel with daily tasks
- Ability to work independently and with a sense of urgency and accuracy, in a fast-paced team environment
- Intermediate experience with Microsoft Office suite of applications
- Experience with ServiceNow ITSM and ITAM functionality
- General technical knowledge and experience
- General administrative experience
About the Company:
ALTA IT Services
Industry:
Other/Not Classified