What are the responsibilities and job description for the Host/Hostess position at Altamura Trattoria & Forno?
Host / Hostess — Altamura Trattoria e Forno (Authentic Italian Restaurant)
OverviewAt Altamura, we offer more than just a meal — we deliver a genuine Italian dining experience marked by warm hospitality, authentic cuisine, and elegant ambiance. We are seeking Hostesses / Hosts who embody professionalism, charm, and grace.
As the first and last point of contact for our guests, you will play a key role in setting the tone for the evening. We are looking for candidates with excellent appearance, confident communication skills, and the ability to create a welcoming, polished atmosphere from the moment guests arrive.
Responsibilities
- Greet every guest with a warm, genuine smile and create a positive first impression
- Manage reservations using OpenTable (Resy experience is a plus) and accommodate walk-ins appropriately
- Organize seating charts and assign plots efficiently based on business volume, balancing guest satisfaction with operational needs
- Handle special seating requests thoughtfully, knowing when flexibility is possible and when business priorities must take precedence
- Communicate clearly and professionally in person and by phone, using appropriate tone and language at all times
- Maintain the cleanliness and elegance of the host stand and entrance area
- Work closely with the management team to ensure smooth flow of service
What We’re Looking For
- Professional appearance and confident, polished demeanor
- A personable, friendly attitude and natural warmth when interacting with guests
- Strong organizational skills and the ability to think quickly and adapt under pressure
- Experience with OpenTable or similar reservation management systems (Resy experience is a plus)
- Excellent verbal communication skills and comfort in speaking with guests both in person and on the phone
- Ability to work collaboratively with the front-of-house team to ensure smooth and efficient operations
Job Type: Full-time
Pay: $20.00 - $22.67 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
- Paid training
Shift:
- 8 hour shift
- Evening shift
Work Location: In person
Salary : $20 - $23