What are the responsibilities and job description for the Grooming Manager position at Alterra?
At Stratton, we are a team of people who work extremely hard and take our jobs very seriously, without forgetting how to laugh and have fun. We choose people that display the talent and attitude that exemplify the high level of service our guests expect and deserve. Our vision is to be A BOLD MOUNTAIN COMMUNITY CULTIVATING EXTRAORDINARY EXPERIENCES.
BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU?
Stratton's team members are rewarded with job experience, opportunities for career advancement and some great lifestyle perks (eligibility based on employee type).
- Alterra Mountain Company Employee Pass - free lift access & discounts at Alterra resorts
- Free or discounted multi-resort dependent season passes
- Free or discounted IKON pass
- Discounted golf & fitness center memberships
- Employee childcare rates & discounted seasonal programs
- Retail F&B discounts
- Friends & family tickets
- Onsite medical clinic
- Medical, dental, vision, life, disability, EAP, HSAs, & FSAs
- 401(k) plan with company match
- Discounted tuition plan
- Paid parental leave
- Paid sick time, FTO, Vacation
Additional perks & benefits for year round employees
POSITION SUMMARY
The Grooming Manager is responsible for leadership of the grooming and trail crew teams, providing the best snow surface possible, and financial oversight of the grooming department. This position requires the execution and management of all operational, technical and mechanical related issues contained within or associated within the resort grooming operation. This is a benefit eligible full-time year-round role, compensated between $55,000 - $75,000 annually.
ESSENTIAL DUTIES
- Oversee the day-to-day and season-to-season management of the Grooming and Trail Crew teams
- In cooperation with HR, manage the recruiting, staffing, training, retention, evaluation and motivation of all personnel
- Establish best practices
- Maintain proficient understanding of technological and service advances within the ski industry associated with areas of responsibilities
- Maintain excellent guest and employee rapport and ensure customer satisfaction remains at the highest level possible
- Attend daily meetings as required
- Readiness to step in as back up into any part of the daily operations
- Perform routine inspections of all facilities and machines to ensure they are in optimal and safe operating condition
- Develop and maintain required and appropriate operational record keeping ensuring regular analysis and effective management of operations
- Develop and communicate department plans, goals, and objectives to the team
- Maintain the highest safety standards and code compliance for guests and staff daily
- Support budget guidelines and targets
- Communicate and plan with Senior Mountain Operations Manager daily
- Additional duties as assigned
EDUCATION & EXPERIENCE REQUIREMENTS
EDUCATION:
- High School Diploma, or equivalent, required
- Associate or bachelor's degree in business, or related field, preferred
EXPERIENCE:
- Previous grooming, and/or ski industry experience
- 7 - 10 years of large scale supervisory experience
- Previous experience and knowledge of snowcat, and heavy equipment operations
QUALIFICATIONS, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS
- Proficient ability to multitask
- superb organizational skills.
- Strong financial and business-related skills
- Strategic thinker
- Team Player
PHYSICAL DEMANDS AND WORKING CONDITIONS
This position may be required to work evenings, weekends and holidays.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.
An Equal Opportunity Employer
Salary : $55,000 - $75,000
