What are the responsibilities and job description for the Part-Time Parking Attendant position at Amalie Arena?
JOB SUMMARY
Home to an NHL franchise, a collegiate athletics property, event venues of 9,000 and 20,000 seats respectively, a digital media company, retail and ecommerce platforms, Vinik Sports Group (VSG) creates world-class experiences that grow brands, drive revenues and impact the community.
Drawing on the expertise showcased during the transformation of the Tampa Bay Lightning and Amalie Arena under Jeff Vinik, VSG serves clients through its three core divisions - VSF Commercial Sales, VSG Live and VSG Facilities. VSG features a leadership team with decades of experience in the sports and entertainment industries; leaders who focus on each client’s unique needs before developing strategies and delivering successful solutions in the multimedia sales, event management, facility operations, and guest services verticals. VSG maintains a preference for long-term win-win partnerships, but it remains nimble enough to manage individual events and short-term opportunities for its customers.
This position provides Parking Services for all events at AMALIE Arena and is responsible for the safe placement of vehicles in our lots and safety of all pedestrians in the area. Our VSG parking attendants are the first contact for our guests attending an event at our facility. Your professional and energetic demeanor are paramount in providing the foundation and basis for a World Class Plus experience for our guests.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Provide all guests a positive first impression by offering World Class Service
- Controlling/monitoring entry to the guest and employee parking lots
- Monitoring parking lots for safety and security of guests and employees and vehicles
- Provide guests with directions and other venue information
- Direct guests and employees to available parking spaces
- Ability to maximize number of vehicles per lot
- Respond to all comments/complaints in a prompt, courteous and professional manner
- Completing electronic only – credit card transactions for parking payment
- All other duties as assigned
QUALIFICATIONS
- Must comply with our company policy of background checks
- Must maintain an energetic, pleasant, and neat professional appearance
- Punctual, dependable, and excellent work attendance required
- Must be polite, friendly and possess exceptional public relations skills as this position includes extensive guest contact
- Must be able to work long hours, including days, nights, weekends, and holidays as needed
- Ability to relate with a diverse customer background
- Adaptability to work independently or in a team environment
- Ability to listen effectively, take and execute directions given
- Ability to stand on feet for extended periods of time as well as walk long distances and up stairs
- Ability to multitask and work well under pressure
- Prior parking experience preferred
- Ability to work outdoors with extreme heat and weather conditions
- Must be at least 18 years of age
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
