What are the responsibilities and job description for the Engineering Operations Technician position at Amazon Data Services, Inc.?
AWS Infrastructure Services is at the forefront of designing, planning, delivering, and operating the essential infrastructure that powers AWS globally. We are the backbone that keeps cloud services running smoothly. Our team supports all data centers and is responsible for maintaining the servers, storage, networking, power, and cooling systems that are critical for ensuring our customers have continuous access to innovation.
As a part of this diverse team, consisting of software, hardware, and network engineers, supply chain specialists, security experts, and operations managers, you will collaborate across AWS to uphold rigorous safety and security standards while delivering exceptional capacity at the most efficient cost for our customers. We foster an inclusive culture that values bold ideas and encourages ownership of your projects from inception to completion.
The Data Center Engineering Operations Technicians (EOTs) serve as hands-on responders for electrical and mechanical operations and problem-solving within our facilities. You will engage with a range of equipment, including diesel generators, switchboards, UPS systems, PDUs, and building automation systems. This position entails 24 / 7 shift coverage, which includes options for 12-hour shifts, rotating schedules, or various work week configurations.
Responsibilities :
- Operate and maintain critical mechanical and electrical systems within the data center.
- Troubleshoot equipment and events within set internal SLAs.
- Conduct routine maintenance tasks, such as filter changes and HVAC preventive maintenance.
- Support Data Center Operations technicians.
- Perform root cause analysis of equipment failures.
- Ensure compliance with safety procedures at all times.
- Write and document operational procedures.
- Take daily operational readings of all equipment through routine inspection logs.
- Utilize internal systems to manage workflows and spare parts inventory.
- Supervise contractors performing maintenance tasks.
- Respond to urgent off-hours service calls as part of an on-call rotation.
- Innovate to reduce operational costs across facilities.
- Regularly perform physical tasks including lifting and manipulating objects.
This role requires physical stamina, including the ability to work in varied environmental conditions. Qualified candidates must be U.S. Citizens, possess an active Top Secret security clearance, and after starting, will need to obtain and maintain a TS / SCI security clearance with polygraph, in addition to fulfilling all other security-related requirements.
Basic Qualifications :
Preferred Qualifications :
Amazon is dedicated to fostering a diverse and inclusive workplace, encouraging all individuals to apply regardless of whether they meet all qualifications. We value work-life balance and seek to support our employees both at work and home, allowing for a successful career without compromising personal time.
At AWS, we are committed to continuous learning and development. Our employee-driven groups promote a culture of inclusion, and we regularly host workshops and events to celebrate our diverse perspectives. Join us in elevating the standards of excellence and innovation within the cloud industry.
