What are the responsibilities and job description for the Critical Facility Technician , DCEO position at Amazon Web Services?
Description
The Data Center Engineering Operations Technician (EOT) are Amazon's front line responders for hands-on electrical and mechanical equipment troubleshooting and operation. This equipment includes, but is not limited to, stand-by diesel generators, switchboards/switchgears, UPSs, PDUs, AHUs, pumps, motors, VFDs, and building automation systems. They provide 24/7 shift coverage which could include 12 hour shifts, rotating shifts, 3, 4, or 5 day work weeks.
Responsibilities:
· Operate and maintain mechanical and electrical, mechanical, emergency generator, and fire/life safety equipment within the data center
· Troubleshoot of facility and rack-level events within internal SLAs
· Perform limited maintenance tasks to including filter changes, HVAC PMs, rack power installs, rack PDU, and rack ATS replacements
· Provide support to Data Center Operations technicians
· Perform root cause analysis of equipment failures
· Ensure all safety procedures are adhered to while performing work
· Work a 12 hour shift (rotating 3 and 4 day work weeks days or nights)
· Take daily operational readings of all mechanical and electrical equipment through routine rounds/log taking (temperatures, voltages, currents, etc.)
· Utilize internal CMMS to manage building workflows and spare part inventory
· Supervise contractors who perform servicing or preventive maintenance
· Respond to off hour emergency calls per on call rotation for any one of the region's sites
· Fully comply with all physical security procedures and policies
· Drive innovation while reducing operational costs in the facilities
· Manipulate small wires and objects
· Perform the following tasks, with or without reasonable accommodation:
o Walk job sites in uneven terrain
o Work in extreme climates
o Work at heights and from ladders
o Regularly lift and/or move up to 39 pounds; and participate in group lifts for 40 pounds or more
o Bend or twist the body into unusual positions while working
o Push or pull heavy objects into position
o Work in noisy environments
This position requires that the candidate selected be a U.S. citizen must currently posses and maintain an active TS/SCI security clearance with polygraph and satisfy other security related requirements.
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon's culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
BASIC QUALIFICATIONS
- 3 years of maintenance experience on mechanical or electrical equipment
- Experience operating electrical or mechanical systems in a mission critical environment (i.e. Data Center, telecom, etc.)
- Experience with building management systems (BMS/EPMS)
- Current, Active US Government Security Clearance of TS/SCI with Polygraph
PREFERRED QUALIFICATIONS
Preferred Qualifications
· Associate's Degree in Electrical Engineering, Mechanical Engineering or relevant discipline
· 4 years of Data Center Engineering Experience
· Fundamental knowledge of network design and layout as well as low voltage (copper/ fiber) cabling
· Strong verbal and written communication skills
· Proficiency with Microsoft Office products (excel, word) and web-based operational tools
· Familiar with BMS and EPMS control systems and data collection/trending
· Proficient with maintenance management software
· Solid leadership and organizational skills
· Strong attention to detail
· Proven self-starter
· Ability to be self-sufficient and complete tasks with little direction
· Ability to prioritize in a complex, fast-paced environment
· Operating engineering license(s) such as DC II, DC III, or equivalent
· Electrical or mechanical Journeyman License
· CFC license (Universal or minimum Type II)
· NFPA 70E Cert
Military Ratings/MOSs
Navy: AD, AE, AT, CE, CM, EM, EMN, ET, ETN, EW, FC, FT, MM, MMN, EN, STG, STS, UT
Army:15D, 15F, 15X, 15Y, 21P, 21Q, 21R, 31L, 35N, 52C, 52D, 52F
Marines:612, 613, 1141, 1142, 1161, 6073, 6322, 6323, 6324, 6326, 6332, 6333, 6336, 6337
Air Force: 3E531, 3E631, 3E032, 3E131, 3E331, 3E431, 2M033, 3D136, 3D137, 3E031
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
The Data Center Engineering Operations Technician (EOT) are Amazon's front line responders for hands-on electrical and mechanical equipment troubleshooting and operation. This equipment includes, but is not limited to, stand-by diesel generators, switchboards/switchgears, UPSs, PDUs, AHUs, pumps, motors, VFDs, and building automation systems. They provide 24/7 shift coverage which could include 12 hour shifts, rotating shifts, 3, 4, or 5 day work weeks.
Responsibilities:
· Operate and maintain mechanical and electrical, mechanical, emergency generator, and fire/life safety equipment within the data center
· Troubleshoot of facility and rack-level events within internal SLAs
· Perform limited maintenance tasks to including filter changes, HVAC PMs, rack power installs, rack PDU, and rack ATS replacements
· Provide support to Data Center Operations technicians
· Perform root cause analysis of equipment failures
· Ensure all safety procedures are adhered to while performing work
· Work a 12 hour shift (rotating 3 and 4 day work weeks days or nights)
· Take daily operational readings of all mechanical and electrical equipment through routine rounds/log taking (temperatures, voltages, currents, etc.)
· Utilize internal CMMS to manage building workflows and spare part inventory
· Supervise contractors who perform servicing or preventive maintenance
· Respond to off hour emergency calls per on call rotation for any one of the region's sites
· Fully comply with all physical security procedures and policies
· Drive innovation while reducing operational costs in the facilities
· Manipulate small wires and objects
· Perform the following tasks, with or without reasonable accommodation:
o Walk job sites in uneven terrain
o Work in extreme climates
o Work at heights and from ladders
o Regularly lift and/or move up to 39 pounds; and participate in group lifts for 40 pounds or more
o Bend or twist the body into unusual positions while working
o Push or pull heavy objects into position
o Work in noisy environments
This position requires that the candidate selected be a U.S. citizen must currently posses and maintain an active TS/SCI security clearance with polygraph and satisfy other security related requirements.
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon's culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
BASIC QUALIFICATIONS
- 3 years of maintenance experience on mechanical or electrical equipment
- Experience operating electrical or mechanical systems in a mission critical environment (i.e. Data Center, telecom, etc.)
- Experience with building management systems (BMS/EPMS)
- Current, Active US Government Security Clearance of TS/SCI with Polygraph
PREFERRED QUALIFICATIONS
Preferred Qualifications
· Associate's Degree in Electrical Engineering, Mechanical Engineering or relevant discipline
· 4 years of Data Center Engineering Experience
· Fundamental knowledge of network design and layout as well as low voltage (copper/ fiber) cabling
· Strong verbal and written communication skills
· Proficiency with Microsoft Office products (excel, word) and web-based operational tools
· Familiar with BMS and EPMS control systems and data collection/trending
· Proficient with maintenance management software
· Solid leadership and organizational skills
· Strong attention to detail
· Proven self-starter
· Ability to be self-sufficient and complete tasks with little direction
· Ability to prioritize in a complex, fast-paced environment
· Operating engineering license(s) such as DC II, DC III, or equivalent
· Electrical or mechanical Journeyman License
· CFC license (Universal or minimum Type II)
· NFPA 70E Cert
Military Ratings/MOSs
Navy: AD, AE, AT, CE, CM, EM, EMN, ET, ETN, EW, FC, FT, MM, MMN, EN, STG, STS, UT
Army:15D, 15F, 15X, 15Y, 21P, 21Q, 21R, 31L, 35N, 52C, 52D, 52F
Marines:612, 613, 1141, 1142, 1161, 6073, 6322, 6323, 6324, 6326, 6332, 6333, 6336, 6337
Air Force: 3E531, 3E631, 3E032, 3E131, 3E331, 3E431, 2M033, 3D136, 3D137, 3E031
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.