What are the responsibilities and job description for the Customs Brokerage Specialist position at Amazon?
DESCRIPTION
Job summary
At Amazon, we're working to be the most Customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon Global Logistics (AGL) Cross Border team is responsible for providing Customers a one stop shop for international transportation service, providing end to end supply chain solutions. We are seeking a Customer centric individual who wants to be part of this journey, and manage daily operational tasks and Customer queries. A Customs Brokerage Specialist owns daily operations for customs clearance on ocean, air, rail and truck cross-border shipments. A Customs Brokerage Specialist will communicate with freight forwarders/sellers/vendors for shipment and document preparation, monitor shipment clearance status and escalates issues when necessary. The Brokerage Specialist also performs data entry functions for entry filing, classifications, and inspections related delivery-form generation, tracking and compliance requirements. We invite you to be part of the team that defines how Amazon changes the world of international logistics, one shipment at a time.
Core Responsibilities:
• Verify completeness of information upon onboarding Customers
• Prepare import documentation to ensure timely release and delivery of orders
• Verify accuracy of commercial documentation and charges
• Submit documentation to regulatory agencies
• Meet daily/weekly KPI targets for entry submission and accuracy
• Collaborate with other service providers to solve shipment issues
• Collaborate with origin and destination logistics teams
• 2nd Tier support for Customer Service queries
BASIC QUALIFICATIONS
• High school diploma
• 1 years’ experience in Logistics, Transportation, Supply Chain, Import/Export Operations OR data entry/data administration
• 1 years of experience working with Microsoft products (Excel, Word)
• Experience performing accurate data entry and analysis
PREFERRED QUALIFICATIONS
• Bachelor’s Degree in Logistics, Transportation, Business or Supply Chain.
• Experience including International Logistics, Cross-Border Transportation and Supply Chain, or US Customs rules and regulations
• 1 year as a Licensed Customs Broker or has Customs experience with a willingness to taking the Customs Brokerage or Certificate (CCS) license exam
• Ability to read and understand the regulatory language and troubleshoot basic Customs entry issues (ABI, ACE related, AMS)
• Understanding of what resources to use and when to use them (CROSS, HTS, internal databases)
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
