What are the responsibilities and job description for the Universal Banker position at Ambank Company?
Universal Banker - American State Bank - Alvord Location
Reports to: Market President| FLSA Status: Non-exempt
Job Brief: Universal bankers should be excellent communicators with solid knowledge of banking processes and products. Sales and customer service experience can help you succeed in this role. The ideal candidate is bold and ethical and possesses strong problem-solving skills. You will be responsible for building long-term relationships with clients and cross-selling them our products and services.
Essential duties and responsibilities:
- Open new checking, savings, CD’S, deposit accounts for customers and assist with account changes, closings, etc.
- Explain or promote products or services such as, online/mobile banking, mobile check deposit, apple pay etc.
- Receives checks or cash for deposit, verifies amount, ensures endorsement complete; cashes checks and pays out money after verification of signatures and customer balances; records transactions.
- Greet customers promptly in the lobby or on the phone, identify their immediate needs and utilize branch workflow procedures to provide the highest level of customer service.
- Assist in accounts payable, statement reconciliation and other branch duties
Knowledge & skills:
Associates degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
Ability To:
- Excellent verbal communication skills.
- Thorough understanding of customer service.
- Above average knowledge of fundamental mathematics.
- Ability to be trustworthy and act with integrity.
American State Bank is an Affirmative Action/Equal Opportunity Employer.