National Sales Trainer

Title: National Sales Trainer - Endoscopy

Reports to: Area Sales Director – East, Pulmonary

Location: Remote; Regular presence in Home Office (Columbia, MD) Required

Position Summary

Responsible for designing, implementing and executing on national training programs that focus on sales process and sales execution for Ambu’s Endoscopy portfolio in collaboration with the Senior Manager, Clinical & Product Education. The National Sales Trainer will have a thorough understanding of the customer, both internal and external, ensuring their needs are being met in an evolving healthcare marketplace. The NST will be instrumental in ensuring the field organization is prepared to not only engage customers using Ambu’s designated sales process, as well as the financial, operational and strategic aspects of our portfolio. The NST will be accountable for designing and implementing new training curricula and will be instrumental in developing new and innovative ways to deliver both new hire training programs as well as continuous education following best practices in adult learning.

Essential Functions And Responsibilities

• As a critical partner to Ambu’s Senior Manager, Clinical & Product Education, accountable for designing, integrating, and delivering an aligned Ambu sales process to the US Field Sales team. Co-administrator for US sales: new hire, ongoing, and product launch training within the US & Canada.
• Accountable as administrator for the organization for Ambu’s learning management system, BigTinCan, for ongoing sales training and Ambu’s sales process, Balanced Seller.
• Work closely with the Senior Manager, Clinical & Product Education to build sales execution component of New Hire training from onboarding through the completion of the initial training process.
• Responsible for refining and maintaining established Field Sales Trainer team to include driving sales effectiveness with Territory Managers as well as Clinical Specialists and acting as a mentor to the Field Sales team. Build field sales and clinical trainer competency in areas to drive sales effectiveness including, but not limited to sales process competency, opportunity management, customer understanding and healthcare economic strategies.
• In collaboration with Marketing and Senior Manager, Clinical & Product Education, create and execute educational initiatives that deliver sales excellence within the commercial team for new product launches. Lead the design and execution of new product launch training that integrates Ambu Balanced Seller and key selling strategies.
• Collaborate with multiple stakeholders including, but not limited to, Sales Leadership, Marketing, and HR to develop and execute new hire and continuous training for Ambu’s Sales Team and Clinical Specialists (CS) on best practice sales processes and customer engagement.
• Functions and responsibilities include but not limited to ways to educate and challenge sales team to deliver results at a high level in a complex marketplace.
• Manage the delivery of training through multiple channels from virtual interactions to large tradeshows and National Sales Meetings.
• Remain engaged with the Sales Team to stay abreast of market changes (e.g., current selling techniques, competitors, and clinical and healthcare environment) to ensure employees are adequately trained with the most up to date information.
• Provide activity status updates and key activity reports to the Area Sales Director team.
• Ability to travel up to 50% for training at HQ, conferences, meetings, field rides with Territory Managers, RSDs, ASDs, and Clinical Specialists, and market immersions with marketing and sales team.
• Perform other related duties and responsibilities, as assigned
  
  

Qualifications / Education

• BS/BA degree
• Minimum of 3 years’ full time experience in training design and delivery as Training Manager, Instructor, or Instructional Designer
• 5 years experience in complex Medical Device sales role (Training or Sales)
• Experience with sales enablement platforms and Learning Management Systems
• Demonstrated willingness and passion for educating others
• Demonstrated ability to simplify and explain complex topics effectively
• Excellent presentation and interpersonal skills
• Strong project management skills and ability to multiple projects to meet deadlines in a timely manner
• Creativity and willingness to develop optimal solutions to complex problems within defined constraints
• Ability to work within a team and as an individual contributor in a fast-paced, changing environment
• Strong verbal and written communication skills
• Strong attention to detail
• Willingness and ability to travel regularly to Home Office, National and Regional meetings, and to maintain a strong presence in the field
  
  

At this time, Ambu does not provide work visa sponsorship and all applicants must have current work authorization.

This position offers a remote work schedule combining in-office presence at our Columbia, MD location with remote work flexibility. Relocation assistance will not be provided.