HR Generalist - Employee Administration and Shared Services Team

Title: Generalist, Employee Administration and Shared Services Location: 685 Third Avenue, New York, NY 10017 (on-site) Employment Type: Full-Time Salary Range: $75,000-$80,000 annually, plus bonus potential Benefits: Medical, Dental and Vision Insurance (with company contribution), Paid time off, 401k About DocGo: DocGo is leading the proactive healthcare revolution with an innovative care delivery platform that includes mobile health services, population health, remote patient monitoring, and ambulance services. DocGo disrupts the traditional four-wall healthcare system by providing high quality, highly affordable care to patients where and when they need it. DocGo's proprietary, AI-powered technology, logistics network, and dedicated field staff of over 5,000 certified health professionals elevate the quality of patient care and drive efficiencies for municipalities, hospital networks, and health insurance providers. With Mobile Health, DocGo empowers the full promise and potential of telehealth by facilitating healthcare treatment, in tandem with a remote physician, in the comfort of a patient's home or workplace. Together with DocGo's integrated Ambulnz medical transport services, DocGo is bridging the gap between physical and virtual care. Job Duties: Employee Administration & Lifecycle Support Process and track employee lifecycle transactions (hires, job changes, terminations, promotions, etc.) within Workday with accuracy and timeliness. Generate, update, and manage personnel documentation, including offer letters, change forms, and separation notices. Assist with offboarding processes including exit documentation, system deactivations, and data closures. Shared Services & Employee Support Serve as a first point of contact for employee inquiries related to HR policies, procedures, and Workday system navigation. Manage HR service requests submitted through internal ticketing systems, ensuring prompt and accurate resolution. Maintain and update the Workday Help knowledge base and contribute to process documentation and FAQs. Compliance & Audits Ensure data quality and completeness of employee files and Workday records in alignment with SOX and HR compliance standards. Support periodic internal audits, data integrity reviews, and personnel action reconciliations. Uphold confidentiality and accuracy in handling sensitive employee information. Onboarding & Culture Initiatives Assist with onboarding logistics and coordination for Shared Services and corporate hires, including orientation communications, tailored onboarding plans, and system access. Support employee appreciation efforts, culture-building events, and engagement initiatives led by the Senior Manager. HRIS Support Run standard and ad hoc reports from Workday as needed for analysis or compliance. Assist with mass updates, reclassifications, and structural changes under the direction of their direct Manager and People Technology team. Requirements: A minimum of 3-5 years Human Resources experience preferably as an HR Coordinator, Specialist, or in a similar role Must have a minimum education level of: BA/BS degree (4 year) HR Certification (SHRM-CP, PHR, etc.) preferred Proficient in MS Office and HRIS systems (Workday strongly preferred) Excellent verbal, written, and listening communication skills Qualifications: Experience building solid relationships with Leaders at all levels Outstanding ability to manage relationships and balance customer, project, organization and team needs to ensure mutually beneficial outcomes Demonstrated ability to manipulate and analyze data and to present information in a way that allows leaders to make decisions Ability to work independently with minimal supervision, and in team environment Must be well organized, able to prioritize work, manage time effectively, and follow through on commitments Must handle confidential matters with appropriate discretion Ability to perform well in a high-pressure, fast-paced environment EEO/AAP Statement: DocGo is an equal opportunity employer. We acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to crafting and maintaining an environment that respects diverse traditions, heritages, and experiences. DocGo is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the applicant a general sense of the responsibilities and expectations of this position. As the nature of business demands change so, too, may the essential functions of the position. At DocGo, we know our extraordinary team is what drives our growth, so we’re creating equally extraordinary ways to help return the favor. Our DocGo Academy gives you the clinical skill training you need to move beyond EMS and transportation. With our Employee Equity Incentive Plan, qualified employees receive an ownership stake in DocGo. We’re not just moving healthcare forward. We’re moving you forward.

Salary : $75,000 - $80,000