Solutions Sales Expert

Who are we?

Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our approximately 30,000 employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.89 billion in fiscal 2023.

In one sentence

The role of the Solution Sales Expert is to innovate and propose end to end Network offerings to Amdocs customers through a deep understanding of the customers’ business and ecosystem; focused on incumbent network assets, partner solutions and expertise; A high impact contributor and technology leader responsible for building long term partnerships with both existing and potential customers.

What will your job look like?

• Drive collaboration internally to offer & deliver the “winning network offer”. Build credible, collaborative and effective internal working relationships with Network Sales, SMEs CBG, Solution Management, Product Management& wider internal support pillars.
• Share unique insights & provide thought leadership and innovation that drives new and relevant perspectives to the customer, helping them to think differently. Demonstrate Value: understand the desired customer outcome & what this is worth to the customer. Understand the business value that can be delivered and justify through a business case.
• Be a Teacher: educate, bring unique & relevant opinions, valuable market insights & be capable of tailoring your pitch based on the audience & what will resonate.
• Be a Challenger: challenge external/internal perceptions, push people out of their comfort zones.
• Be a Problem Solver: be creative & innovative, think outside the box. Teach the customer something new & relevant to them. Help the customer to think differently/consider new or creative ways of solving the problem.
• Facilitate cross-functional support to achieve successful value adoption.
• Be the principal point of contact “Go to Person” for key customers and perform the role of Customer advocate to leverage the internal organization to meet the customer needs.
• Act as the customer champion, by constantly looking for improvement areas and ways to delight and retain through customer sat.
• Travel as necessary to foster relationships with customers in territory.

All you need is...

• Computer Science and or/Engineering degree.
• 10 years of experience within a similar role (Solutions Sales Engineer, Pre-Sales Engineer or other equivalent roles)
• Strong business & technical acumen
• Strong technical and e2e solution architecture experience.
• Demonstrated knowledge and experience in Telecommunications, networking industry (BSS, OSS, 4G / 5G, Virtualization / Cloud)
• Demonstrated track record of setting goals and achieving results.
• Strong analytical skills to drill through key metrics and performance drivers.
• Strong presentation and storytelling skills; Ability to confidently interact with C-level executives.
• Excellent interpersonal communication, collaboration & team building skills.
• Fluent English (verbal and written); proficiency in languages relevant to the accounts / region is preferable.

Why you will love this job:

• We are an Equal opportunity organization, growing and crafting a professional environment
• This is an outstanding opportunity for you to take a leading role in positioning & involved in new and exciting domains.
• You will function as the technical specialist and will have the opportunity to influence on the solutions we provide to our top customers.
• We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave!