What are the responsibilities and job description for the Office Manager/Customer Liason position at America's Swimming Pool Co. - Westchester County?
ASP – America’s Swimming Pool Company is America’s premier swimming pool service company. We have been operating for over 15 years with an outstanding reputation. We pride ourselves on providing "resort quality pool services". To do this we have built a team of dedicated, enthusiastic technicians who enjoy delivering resort-quality service and treating our customers with the utmost respect.
Our Mission: At ASP, we create superior value for our customers in all that we do by leveraging technology, higher standards, knowledge and the relentless pursuit of excellence.
Because of our approach, we have earned loyal customers who expect and desire dependable, quality swimming pool solutions. We guarantee satisfaction with our services and do not require long-term contracts. We are fully licensed and insured and our team members are among the best in the swimming pool service industry.
Responsibilities:
Success in this position will be determined by the following measurable results:
- Manage customer communications (phone calls, emails, and text messages) and schedule jobs.
- Manages billing, accounts payables, and accounts receivables.
- Assist with vendor management.
- Issues timely and complete financial statements (P&L, balance sheet, A/R Summary) to corporate when requested.
We are specifically looking for an individual who demonstrates these behaviors consistent with the ASP way of doing business (our culture and values):
- Acting with Integrity;
- Superior Knowledge;
- Passion for the Company;
- Customer Focus;
- Accountability and Discipline;
- Respecting Others;
- Excellence in ALL we do; and
- Safety First at all Times.
Requirements:
Requirements for this position are that you have:
- (1) At least 1 year of customer-facing responsibiities; swimming pool industry-related experiences preferred; and
- (2) a valid driver's license with a clean driving record.
- (3) a stable home wifi connection
- (4) a work location with good cell phone service.
- (5) a positive, diplomatic personality.
- (6) live full-time within 30 miles of Westchester County, NY (occasional in-person attendance required).
Bonus Potential:
This position has the potential of earning an annual bonus by the company when specific gross revenue goals are met for the year or when certain pre-determined benchmarks are achieved.
Benefits:
You will receive paid vacation time following a qualifying period.
Next Steps:
If you are interested in being considered for this position and joining our award-winning team, then we would encourage you to apply for this position.
We look forward to learning more about you as you go through our hiring process.
Salary : $38,600 - $48,800