Accreditation Coordinator

Company Overview

We are the American Academy of Sleep Medicine (AASM), an innovative professional medical association located in Darien, IL, a southwest suburb of Chicago. Established in 1975, the AASM is a professional, forward-thinking membership organization dedicated to the advancement of sleep medicine and related research. Our mission is to assure quality care for patients with sleep disorders, promote the advancement of sleep research, and provide public and professional education. We represent a combined membership of 11,000 accredited member sleep centers and individual members, including physicians, scientists, and other health care professionals.

In pursuit of improving sleep health and promoting high-quality patient-centered care for all people, the AASM is dedicated to fostering a culture that is committed to excellence, inclusive, flexible, collaborative, appreciative, supportive, and innovative. We strive to live out these team values each day and are looking for others who would like to do the same.

The health and safety of our valued employees are of the utmost importance to us. Since mid-March 2020, we’ve gone remote with the option to work in our Darien office. We will continue this temporary, hybrid work arrangement in the new year. Initial training will be a blend of in-person and remote learning. Only local candidates will be considered for this position.

Job Summary

Since 1977, the AASM Standards for Accreditation have been the gold standard by which the medical community and the public evaluate sleep medicine facilities. Achieving AASM accreditation demonstrates a sleep medicine provider’s commitment to high quality, patient-centered care through adherence to these standards.

Due to continued growth, we have an immediate need in the accreditation department. We’re looking for entry to mid-level candidate to coordinate the accreditation application process and address questions and issues by following established policies. The ideal candidate will have strong organizational and communication skills, customer service excellence, and a teamwork-oriented spirit to help facilitate the sleep facility accreditation application process through hands-on involvement from beginning to end and regular communication with accreditation applicants.

Responsibilities and Duties

• Act as a liaison for applicants through the complete life cycle of their application and throughout the accreditation period.
• Fully understand and effectively communicate all AASM Accreditation Standards as they relate to the accreditation application and be knowledgeable of any changes or updates.
• Provide information and technical assistance to accreditation applicants, accredited facilities, members, or the public, relating to the accreditation process, policies, and standards. Respond to inquiries as needed.
• Monitor the accreditation database and input applicant changes as needed.
• Process application material for distribution to site visitors as needed.
• Process application payments and materials and facilitate information request submission.
• Maintain appropriate timeliness through correspondence with applicants through email, phone, live chat, and physical mailings.
• Track the accreditation process to ensure that facilities are efficiently processed. Recommend adjustments as necessary to ensure the highest level of quality in accreditation service.
• Act as a liaison to accredited facilities undergoing a major change (relocation, ownership change, etc.)
• Assist in the preparation of monthly committee reports and related materials as needed.
• Distribute Board of Directors or Accreditation Committee decision information following Board/Committee meetings.
• Engage in departmental accredited facility retention and marketing strategies.
• Work collaboratively with application reviewers on issues throughout the application process.
• Some travel is required with this position, which may include weekends.

Qualifications and Skills

• Associates degree (A.A. or A.S.) from a two-year technical school or college; or minimum one-year related experience and/or training (e.g., experience with compliance, regulatory or accreditation/certification-related programs)
• Working knowledge and understanding of Microsoft Office and databases
• Strong organizational, project, and time management skills; ability to effectively manage multiple processes at one time within established time frames
• Ability to interact effectively with applicants and accredited facilities, demonstrating strong written and verbal communication skills

Bonus Skills

• Intermediate level Microsoft Word skills

Aside from the great job opportunity, we offer a collaborative and fun work culture with amazing benefits.

• Affordable medical & dental coverage for you and your family
• Free life & disability insurance
• 3 weeks of PTO (personal/vacation/sick time) plus paid company holidays
• PAID parental leave
• Flex-time hours
• Business casual environment
• Generous 401(k) plan
• Flexible spending & dependent care accounts
• Discounted fitness membership
• Costco membership
• Weekly “Wellness Wednesdays” with a virtual walk, stretch, and healthy snack breaks
• Twice daily “plank breaks”
• Virtual seasonal events