What are the responsibilities and job description for the Front Desk Associate position at American Care Medical Centers?
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Company Benefits
- Company’s 401(k) Retirement Plan;
- Paid time off per Company’s Policies;
- Paid holidays off per Company’s Policies;
- Health, dental, and life insurance per Company’s Policies;
- Colonial Life Voluntary/Supplemental Benefits; and
- Full access to American Care’s Premier Healthcare Plan.
Front Desk Associate Position Summary
The Front Desk Associate performs a variety of tasks to the Medical Center such as it is the first contact via telephone by the prospective patient with the clinic. Essential duties include providing excellent customer/patient services via phone and in person; referring callers to the appropriate departments; making appointments for patients according to established Center protocols; assisting patients/clients with forms.
Front Desk Associate Essential Job Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
- Schedules patient flow in the clinic based on predetermined appointment arrangements to allow the clinic to serve an adequate number of patients as established by company requirements.
- Interviews patients, measures vital signs, such as pulse rate, temperature, blood pressure, weight, and height, and records information on patients' charts.
- Maintains patient accounts by obtaining, recording, and updating personal and insurance information.
Required Education and Experience
- High School or Technical school education
- Any combination of education, training, and experience which demonstrates the ability to perform the duties and responsibilities as described including related work experience.
- English/Spanish
IND1
Job Type: Full-time
Pay: $16.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Work Location: In person
Salary : $16
