What are the responsibilities and job description for the NCDR Clinical Quality Advisor (RN preferred) position at American College Of Cardiology Foundation?
The NCDR Clinical Quality Advisor participates in all aspects of level II clinical support and communications to ensure timely responses to all quality improvement, clinical, and scientific inquiries relating to the NCDR's registries. The NCDR CQA Associate is granularly involved in collaboration around all aspects of product education, development, and maintenance of the ACC's NCDR clinical product line.
This position is based in Washington, DC where we have a hybrid work environment (roughly 40% of the time in the office).
Major Duties and Responsibilities:
- Actively participate in, lead, develop, and maintain a high-performance of clinical registry operations to include: NCDR external participants, ACC internal stakeholders, cross-team stakeholders, and critical quality assurance review and open comment for all NCDR registry products.
- Based on an expert level of understanding of the NCDR's products and services, advises to all requests for information from participant clients.
- Create and maintain training and educational materials to ensure accuracy, consistency, value, and longevity with quality data collection and interpretation.
- Perform NCDR annual audit cycle responsibilities.
- Collaborate with the NCDR Product Managers, NCDR Science Team, and ACC IT teams to provide review and oversight for development, implementation, and updates of all registry products and product functionalities.
- Assist/coordinate in planning the logistical components of registry workshops, meetings, and conferences as needed. Perform as NCDR faculty in the QII Quality Summit as needed.
- Maintain proficiency and accuracy in NCDR's client database, Salesforce.com. Ensure adherence to all HIPAA requirements and confidentiality requirements in all aspects of this position.
- Participate in internal Clinical Quality Advisor quality monitoring according to established policy to ensure consistency, accuracy, and oversight of registry expert status.
- Staff and support committees as assigned.
- Maintain CQA level registry expertise in a minimum of 2 NCDR registry products.
- Other duties as assigned by the Team Leader, NCDR Clinical Registry Operations.
Required Qualifications:
- Degree and technical expertise in a clinical field such as cardiovascular nursing or cardiovascular technology is preferred but not required.
- Core understanding of cardiovascular anatomy, physiology, and treatment modalities.
- Experience in the field of data quality and clinical registry services is preferred.
- Core critical thinking skills such as analysis, interpretation, inference, evaluation, explanation, and self-reflection are required.
- Excellent interpersonal skills as well as verbal and written communication skills are required.
- Ability to work independently and in collaboration to produce timely and quality outputs.
- Familiarity and experience with HIPAA-related education and management.
- Demonstrate adaptability and flexibility and the ability to work in a dynamic, team-oriented environment.
Desired Qualifications:
- Practical experience with knowledge of CRM technologies, specifically Salesforce.com.
- Knowledge of process improvement methodologies.
- Excellent client service orientation with the ability to handle questions and complaints with efficiency and composure.
- Demonstrated proficiency with Microsoft office software specifically, Word, Excel, and PowerPoint.
- Familiarity with content management systems.
- Familiarity and comfort with new and emerging technologies.
- Experience and familiarity with project management processes.
- Ability to travel as needed for annual Quality Summit (minimal travel required).
About Us:
At the American College of Cardiology, we bring our hearts to work.
We are a 500-person organization dedicated and committed to our mission to transform cardiovascular care and improve heart health for the past 70 years. When you join our team, you become part of a passionate culture that envisions a world where innovation and knowledge optimize cardiovascular care and outcomes.
Every day, we are committed to supporting our more than 56,000 members and their patients around the globe and in doing so, ensure our staff have a positive environment of teamwork, collaboration, professionalism and excellence. To learn more about why ACC has been recognized as one of Modern Healthcare's Best Places to Work in Healthcare please visit our site at:.
What We Offer:
ACC values all members of our College family, including ACC staff. As the foundation of the organization, ACC staff enjoy world-class benefits and a culture of work-life balance. Our benefit offerings include insurance (medical, dental, vision, basic life, and short- and long-term disability, and supplemental options), generous paid time off (pre-loaded vacation and sick, 12 holidays and an organizational shut-down during the last week of the year, parental leave, 2 community service days, and half-day summer Fridays), tuition assistance and a very competitive 10% retirement contribution after a year of service, and much more! You can visit our careers site for an overview of our full offerings: . Please note that these offerings may change at any time.
COVID Considerations:
As an employer in the public health space, and an organization that serves members who are essential medical personnel, ACC requires all staff to be fully vaccinated against COVID-19 upon hire. Proof of vaccination will be required. Individuals can request an exemption from this requirement due to a medical condition or sincerely held religious belief, and those requests for reasonable accommodations will be evaluated individually.
ACC is proud to be an equal opportunity and affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all candidates and employees. All employment is decided on the basis of qualifications, merit and business need. Equal Opportunity Employer, including individuals with disabilities and veterans.
ACC is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact Crystal Nott, Sr. Director, People Resources & Engagement atcnott@acc.orgor (202)375-6423.
ACC is proud to be an equal opportunity and affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all candidates and employees. All employment is decided on the basis of qualifications, merit and business need. EOE/AA including Vets and Disabled.
ACC is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact Crystal Nott, Director, Talent Management at cnott@acc.org or (202)375-6423.
