What are the responsibilities and job description for the Customer Care Representative position at American Contract Group?
We are seeking a Customer Care Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.Responsibilities:Handle customer inquiries and complaintsProvide information about the products and servicesTroubleshoot and resolve product issues and concernsDocument and update customer records based on interactionsDevelop and maintain a knowledge base of the evolving products and servicesQualifications:Previous experience in customer service, sales, or other related fieldsAbility to build rapport with clientsAbility to prioritize and multitaskPositive and professional demeanorExcellent written and verbal communication skillsHow to Apply: Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience and qualifications.Job Types: Full-time, Part-time,Pay: $20.00 - $25.00 per hour
Salary : $20 - $25