What are the responsibilities and job description for the Medical receptionist position at American Family Care?
Benefits / Perks
- Flexible Scheduling
- Incentive Plans
- Growth Opportunities
Job Summary Serve as the first point of contact for the medical front office. Greet and register patients, collect payments, discharge patients, and maintain records. This is a PRN position.
Responsibilities
- Greet patients with great customer service
- Answer phone calls and patient questions in a friendly and helpful tone
- Provide patients with initial paperwork and obtain copies of insurance and identification cards.
- Follow company procedures related to workers’ compensation and occupational medicine patients
- Determine, collect, and process patient payments and address collection and billing issues
- Discharge patients accurately and timely by collecting balances, providing patient documentation, and following discharge procedures
- Assist patients with follow-up appointments, and fulfill medical documentation requests
- Balance daily patient charges (cash, check, credit cards) against system reports
- Flexibility cross training and working in other positions in the clinic.
Qualifications
- High School Diploma or GED required
- Previous medical office experience preferred
Last updated : 2024-05-23
Experienced Medical Receptionist
Boston Eye Care Consultants -
Hyannis, MA
