What are the responsibilities and job description for the Old Tucson Retail Associate position at American Heritage Companies?
Job Details
Description
Division/Department: Gift Shop/Retail
Job Title: Retail Associate
Reports To: Retail Manager
Type of position: Non-Exempt / Hourly
Employee Classification: Seasonal
Location: Tucson, AZ
Compensation: $14.70 - $16.00/Hr.
Job Summary:
The Retail Associate plays a key role in delivering exceptional customer service by assisting guests, processing sales, and maintaining product displays in our on-site gift shops. The ideal candidate is enthusiastic, service-oriented, and knowledgeable about our merchandise, offering thoughtful recommendations to enhance the customer experience.
Essential Duties/Responsibilities:
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Assist customers with purchases, returns, and general inquiries.
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Maintain inventory levels by restocking merchandise as needed.
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Engage with customers by sharing product knowledge, making recommendations, and offering assistance.
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Deliver exceptional service to all gift shop guests.
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Accurately process cash and credit transactions.
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Keep the sales floor clean, organized, and visually appealing.
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Follow all safety procedures and promptly address or report any potential hazards to ensure a safe environment for customers and staff.
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Perform other duties as assigned.
Qualifications
Education, Skills & Work Experience Requirements:
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Previous experience in the retail industry is strongly preferred.
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Background in cash handling and familiarity with cash registers or point-of-sale systems is a plus.
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Strong work ethic and a proactive, hands-on approach with a commitment to exceptional customer service are required.
Work Environment:
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Ability to stand and walk for up to 8 hours per day.
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Regular bending, lifting, carrying, reaching, and stretching.
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Ability to lift up to 20 pounds.
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Work schedule may vary and can include evenings, weekends, holidays, and occasional overtime (required).
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Some duties may take place around the park and event spaces, which may involve uneven surfaces and exposure to extreme weather conditions.
Salary : $15 - $16
