What are the responsibilities and job description for the QUARTZSITE - GENERAL CAMP HOST Application (CA, CO, MI, OR, UT, WA) position at American Land & Leisure?
Position Description:
THE DUTIES:
REQUIREMENTS:
Job Advertisement:
CAMPGROUND HOSTS:
This is a seasonal employment opportunity. Campground Hosts are assigned to a campground area and are responsible for managing the campground, providing unparalleled customer service to our guests, and servicing and maintaining the facilities and grounds.
LOCATIONS:
- Central and Northern California
- Western Oregon
- Southwest Washington along the Lewis River
- Northeastern Utah at the Flaming Gorge
- Southern Utah in red rock country
- Colorado in the Rocky Mountains along the I-70 corridor.
- Michigan
SCHEDULE:
The typical Summer season is April/May to September/October. Higher elevations tend to start in May due to snow.
This is a seasonal employment opportunity. AL&L maintains a bi-weekly payroll. Compensation is based upon hours assigned and worked. Wage rates are based upon the prevailing minimum wage. Hours may fluctuate according to usage and weather.
Hosts work 1.5 to 8 hours per day, 6 days a week. We assign the hours for each campground based on our knowledge and past experience. Couples can share the hours as you desire, but the hours must reflect the actual hours worked by each couple. We employ single campground managers where the workload warrants only one person. Uniforms are required and are provided. Employees are given one day off per week. This is usually a Tuesday or Wednesday, but other arrangements can be made if approved by the District Manager.
THE DUTIES:
- Prior to a Guest's Arrival: The Host prepares the facility, sites, and amenities for the clean, operable, and safe use. This entails cleaning, landscaping, inspection, and maintenance of the grounds, sites, restrooms, amenities, and additional facilities.
- During a Guest's Visit: The Host continues cleaning, landscaping, inspection, and maintenance and additionally collects fees, fulfills reservations, upholds rules, and sells approved items.
- When a Guest Leaves: The Host promptly attends to the site and makes it ready for the next guest.
- Additional duties and projects are assigned by managers.
REQUIREMENTS:
You Must:
- BRING EITHER AN RV OR CAMPER TRAILER TO LIVE IN. TENTS, YERTS, AND SOFT-SIDED POP-UP TRAILERS ARE NOT ACCEPTED.
- Have superior Customer Service Skills
- Be able to defuse/de-escalate a tense situation between parties. Conflict resolution experience would be very helpful.
- Hosts need to be physically able to perform a series of tasks that require:
- walking the length of a campground,
- navigating natural terrain while using a handheld blower,
- bending over to regularly clean toilets,
- kneeling to scoop out ashes from a fire pit,
- leaning over to pick up litter and fallen branches,
- stretching above your arms above your head to clip vegetation,
- gripping and dragging a rake
- carrying at least 30 lbs. of weight in a trash bag or barrel.
- Operate various landscaping tools including a shovel, rake, blower, clippers, and lawn mower.
- Have cash handling skills, including the ability to count back change
- Have enough bookkeeping skills to be able to record and balance the cash vs. sales transactions
- Be able to operate a computer and work with basic programs.
- Skills in credit card processing are preferred.
- Prior experience working with reservation systems is preferred.
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