Director of Service

We are looking for a Residential Maintenance Director to lead our pool service repair team, focusing on training, managing residential operations, and ensuring top-notch customer service. If you're driven to maintain high standards and enjoy leading a skilled team in providing seamless pool maintenance solutions, this is your opportunity to excel.

Compensation: $62-$65k depending on experience, plus bonuses and company vehicle.

Essential Responsibilities

• Leadership in Training: Develop and oversee training programs for technicians to master swimming pool equipment maintenance, including driving training.
• Operational Management: Oversee all aspects of service operations, including team leadership, scheduling, inventory management, and safety compliance, to ensure efficient workflows, exceptional service quality, and alignment with organizational goals
• Diagnostic Expertise: Lead in inspecting and diagnosing diverse pool equipment, ensuring prompt

and effective resolution of issues.

• Client Relations: Foster strong relationships with clients, ensuring their needs are met with

professionalism and excellence.

• Team and Resource Management: Efficiently manage technician schedules, company resources,

and maintain high operational standards.

Skills and Qualifications

• Industry Experience: Minimum of 3 years in swimming pool maintenance or repair (filters, pumps, motors, salt systems).
• Communication Proficiency: Strong ability to communicate effectively with team members and clients.
• Physical Capabilities: Ability to lift over 50 lbs and adapt to physical demands of the job.
• Independence and Responsibility: Capable of working autonomously with a commitment to professionalism and detail.
• License and CRM Skills: Must possess a valid driver’s license and preferably have experience with
• CRM software, especially Salesforce.

BENEFITS

As a member of Amenity Pool Services, you can expect:

• Medical Benefits, Dental Benefits, Vision Benefits, Healthcare spending accounts (HSA/FSA)
• 401K Benefits
• Employee Assistance Program (EAP)
• Paid Vacation time, Sick time, and Holidays
• Growth opportunities
• A fun, friendly, professional working environment

We are an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sexual orientation, gender identity, national origin, veteran, or disability status.

Other job-related duties may be assigned and could require work outside of the duties listed. This description is subject to change, at the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; “at will” employment remains.