TITLE:                                Volunteer Manager

DIVISION:                          External Relations

REPORTS TO:                    Director of Public Access and Recreation

SUPERVISES:                    Volunteers

LOCATION:                        Lewistown, MT        

FLSA STATUS                    Exempt

GROUP:                              Core

HOURS:      Full-Time averaging 40 hours per week

BENEFITS:                          Paid Vacation

                             Paid National Holidays

    Paid Sick Days

    Paid Volunteer Hours

    401K with up to 3% employer match

    Medical Insurance with optional 

    Flexible Savings or Health Savings Account &

    Dependent Care Account

    Short-term Disability Insurance

    Voluntary Vision, Dental, Life, Critical Illness, & Accident Insurance

    Reserve Lodging Perks

    Corporate Discounts

    Flexible Scheduling

This job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities required of the employee. Employees are expected to be responsible for and assist with additional tasks and duties as needed. Job descriptions may change to meet the business needs of the organization.

JOB PURPOSE: The Volunteer Manager plays a pivotal role in spearheading the growth and development of American Prairie’s volunteer program. This position involves cultivating relationships with current and potential
volunteers, creating and implementing recruitment strategies, training, and ensuring seamless volunteer experiences ultimately advancing our mission and impact.  

PRIMARY JOB DUTIES:

• Volunteer Recruitment: 

  • Develop and execute strategies to attract volunteers.

  • Create compelling volunteer positions descriptions and promote them through various channels. 

  • Collaborate with team members to identify volunteer needs for different projects and departments. 

  • Screen volunteer staff candidates. 

  • Match volunteers with appropriate opportunities based on availability, skills, and department needs. 

• Volunteer Engagement: 

  • Foster a sense of belonging and dedication among volunteers. 

  • Provide orientation and training to new volunteers, ensuring they are well prepared for their new roles. 

  • Organize recognition and appreciation programs to celebrate volunteer contributions. 

• Program Development and Management:

  • Continually assess and improve the volunteer program to align with organizational goals. 

  • Develop, implement, and maintain policies and procedures, best practices and guidelines for volunteer programs. 

  • Educate departments on best practices for working with volunteers. 

  • Coordinate lodging, transportation, and other field needs for volunteers.

  • Collaborate with cross-functional teams to ensure volunteers are integrated into the organization’s activities effectively. 

  • Create and maintain volunteer schedules. 

• Relationship Building

  • Cultivate relationships with volunteers, donors, and community partners to support volunteer program growth. 

  • Communicate regularly with volunteers to provide updates and gather feedback. 

• Data Management

  • Maintains records of volunteer hours and counts of contacts with the public. 

  • Maintains files, records, applications, contributions and other data concerning volunteer program.

QUALIFICATIONS

Required 

• 3-5 years of  experience in volunteer program management or a related role. 

• Excellent verbal and written communication skills. 

• Ability to work independently and as part of a team. 

• Excellent organizational skills and attention to detail.

• Strong leadership skills with ability to motivate and encourage others.

• Proficient with Google Microsoft Office Suite or related software.

Preferred

• Bachelor’s degree in related field 

• 3 years of supervisory experience. 

• Prolonged periods sitting at a desk and working on a computer.

• Must be comfortable traveling by vehicle in remote areas in a variety of weather conditions year round. 

• Must be able to lift up to 40 pounds at times.