Director of Shelter Programs

American Rescue Workers – Williamsport

Job Description

Director of Shelter Programs

Reports To: Executive Director/Business Administrator

FLSA Status: Exempt

Prepared by: DRA

Date: December 30, 2021

*A cover letter is required to be considered for this position*

SUMMARY:

Direct, coordinate and oversee daily activities of American Rescue Workers Shelter Programs addressing the needs of the homeless including our Transitional Shelter and Men’s Long-Term Shelter Program.

American Rescue Workers is a faith-based nonprofit majoring in hunger and homelessness.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Interview, accept/reject potential shelter residents. Maintain a confidential filing system on each applicant including photo ID.
• Conduct an orientation and educate applicant of shelter policies, rules and regulations.
• Set up appointments/referrals to other agencies that can provide resident with appropriate assistance depending on need. Arrange transportation if necessary.
• Work with residents on educational opportunities such as obtaining their GED, identification, drives license, setting goals for employment or higher education, etc.
• Conduct/direct/institute programs designed to help those with issues of alcohol/drug dependency, sexual addiction, employment barriers, family and social issues, etc., by providing necessary literature to needed resources.
• Review resident violations and determine appropriate action required.
• Direct physical maintenance of Men’s Center building including housekeeping and laundry facilities. Order necessary supplies.
• Oversee staff of case managers and shelter monitors. Plan for proper coverage during regular open hours, after hours, weekends and holidays.
• Determine short and long term goals (3-year plan) of the shelter operations or programs such as educational classes, studies, counseling, etc. Execute action plan.
• Present morning devotional one day a week.
• Attend staff meetings and other related meetings/functions within the community that will keep you connected to the growing needs of homelessness and how we can be of service.
• Communicate with Executive Director/Business Administrator situations requiring his/her attention.
• Special assignments as required.

SUPERVISORY RESPONSIBILITIES:

This position requires supervisory responsibilities involving the 24/7 process of hiring/termination, disciplinary action, intake, counsel, assessment, assignment and calculation of staff, employees, residents and volunteers. It also requires management team participation; attendance at bi-weekly staff meetings and working with the ARW staff in a team-oriented environment to accomplish the Christian mission of the American Rescue Workers.

QUALIFICATIONS:

Excellent communication, written and verbal, and organizational skills.

Proficiency in Microsoft Office

Experience with using Client Management software to track client outcomes

Proficiency in web-based tracking and ordering systems

EDUCATION AND/OR EXPERIENCE:

Bachelor’s Degree in Administration, Social Work, Ministry or related field.

5-7 years of progressive work experience in the human services sector, with demonstrated success in supervisory roles.

LANGUAGE SKILLS:

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively communicate in both verbal and written formats.

REASONING ABILITY:

Ability to apply common sense and understanding to carry out written or oral instructions. Ability to deal with problems involving concrete variables in standardized situations.

PHYSICAL DEMANDS:

Ability to sit, stand, and lift a minimum of 50 pounds. The minimum lifting requirement stated is determined according to the department/material. The physical demands described are representative of those that must be met by an associate to successfully perform the essential functions of this job.

WORK ENVIRONMENT:

Well-lit. Barrier-free. Clean. Safety-conscious. Noise level is low to moderate. Uniformed appearance required. On-site coffee, beverage and lunch is available at no cost.

*Salary is commensurate on education and experience*

Job Type: Full-time

Pay: $37,440.00 - $45,760.00 per year

Benefits:

• 401(k)
• Employee discount
• Health insurance
• Paid time off
• Professional development assistance
• Retirement plan

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• On call

Ability to commute/relocate:

• Williamsport, PA 17701: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• Can you submit a cover letter with your resume?

Education:

• Bachelor's (Required)

Experience:

• Social work: 5 years (Preferred)
• ministry: 5 years (Preferred)
• Administration: 5 years (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: One location