Route Service Representative

Job Title: Route Service Representative

Department: Field Services

FLSA Status: Non-Exempt

Salary Range: Starting at $20-24 / hr based on experience

American Wear Uniforms is seeking a dedicated Route Service Representative to join our team. In this role, you will operate a commercial step van or box truck while delivering outstanding customer service to valued clients and associates.

Key Responsibilities:

·        Safely operate and maintain a company vehicle to complete daily deliveries and pickups across the NY, NJ and PA area.

·        Ensure timely pickup and delivery of rental products and facility services, including uniforms, shop towels, mats, mops, and other requested items.

·        Accurately review invoices and manage inventory of clean and soiled merchandise.

·        Reconcile route paperwork, including invoices, order requests, payments, and other necessary documentation.

·        Load and unload products at customer locations and maintain inventory at each stop.

·        Communicate any customer or equipment-related concerns with management or customer care as needed.

·        Maintain a professional appearance and positive demeanor when engaging with customers.

·        Keep the route vehicle clean, organized, and in good condition.

Schedule & Requirements:

·        Start times vary and may begin as early as 3:00 AM—punctuality and reliability are essential.

·        Must have a valid driver’s license with no restrictions and an excellent driving record.

·        Monday – Friday work week- No weekends- earning 40 hours per week.

·        Must be able to meet the physical demands of the role.

Preferred Qualifications:

·        High school diploma or equivalent required.

·        Previous customer service experience preferred.

·        Minimum of two years of driving experience preferred.

·        Must be able to work independently while adapting to changing priorities.

·        Ability to work outdoors in various weather conditions with limited supervision.

·        Flexibility to work overtime when needed to support business operations.

Physical Requirements:

·        Long periods of standing, walking, and sitting.

·        Frequent reaching, crouching, kneeling, stooping, and visual assessments.

·        Must be able to lift up to 50 lbs.

Compensation & Benefits:

·        Opportunity to earn additional income through commission-based activities.

·        Comprehensive benefits package, including 401(k), medical insurance, and a Health Savings Account (HSA)