Operations Analyst

Job Title: Operations Analyst Location: CA - Westlake Village What you'll do: The Operations Analyst is a dynamic role giving the analyst insight into mortgage operations management and fulfillment and capacity planning and modeling. In this role, a successful candidate will develop a career path and continued professional growth. What we are looking for: • Establish standards and guidelines for vendors, monitoring them to ensure policies are being followed • Cultivate and maintain relationships with vendors by communicating with them frequently to answer questions and provide direction • Ensure Vendors are updated and in line with Operational changes & Guideline changes made by Fannie/Freddie • Gather requirements, ask questions, problem solve and extract data and develop a recommendation to provide possible solutions to the business needs • Monitor vendors’ SLA, quality, and pipelines, while providing applicable reporting, making sure contract terms are fulfilled and mitigating vendor risk • Research & implement creative solutions to solve Business Requirements • Address reporting needs by developing new reports and reviewing existing reports What you need to have: • Bachelor's Degree in Finance, Business or related field is preferred • Strong background in Excel is preferred, including ability to summarize data via formulas, lookups, Pivot Tables, etc. • Must be able to clearly and effectively communicate with various groups within the company as well as various external business partners both verbally and in writing • Demonstrated ability to perform well in a fast-paced environment • Attention to detail and accuracy • Ability to multitask and adhere to firm deadlines is critical • Strong analytical and critical thinking skills Compensation: Hourly range for new hires is generally $52,185.00 - $61,395.00 for Westlake Village, CA. Salary amount is determined by specific job location. In addition, the role may be eligible for annual bonus/incentives earned. Benefits you’ll love: We offer all the important things you'd want — like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you’ll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career! About the company: AmeriHome Mortgage is a Western Alliance Bank company. Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC. Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email HR@westernalliancebank.com or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process. © Western Alliance Bancorporation About Western Alliance Bancorporation With more than $70 billion in assets, Western Alliance Bancorporation (NYSE:WAL) is one of the country’s top-performing banking companies. Through its primary subsidiary, Western Alliance Bank, Member FDIC, clients benefit from a full spectrum of tailored commercial banking solutions and consumer products, all delivered with outstanding service by industry experts who put customers first. Major accolades include being ranked as a top U.S. bank in 2023 by American Banker and Bank Director. Serving clients across the country wherever business happens, Western Alliance Bank operates individual, full-service banking and financial brands with offices in key markets nationwide. For more information, visit Western Alliance Bancorporation. For more information, visit Western Alliance Bank online. Terms & Notices Privacy Policy FDIC Insurance

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