What are the responsibilities and job description for the Support Specialist position at Amerilife Group, LLC?
Our Company
Explore how you can contribute at AmeriLife.
For over 50 years, AmeriLife has been a leader in the development, marketing and distribution of annuity, life and health insurance solutions for those planning for and living in retirement.
Associates get satisfaction from knowing they provide agents, marketers and carrier partners the support needed to succeed in a rapidly evolving industry.
Job Summary
Pinnacle Financial Services is seeking a motivated and service-oriented Support Specialist to join our growing team in Warminster, PA. This role is ideal for someone who thrives in a collaborative environment, enjoys problem-solving, and is eager to grow their career in the insurance and Medicare industry.
Job Description
Support Specialist
Location: Warminster, PA 18974
Company: Pinnacle Financial Services
Employment Type: Full-Time | On-Site
Location: Warminster, PA 18974
Company: Pinnacle Financial Services
Employment Type: Full-Time | On-Site
Key Responsibilities:
- Make outbound and receive inbound calls from agents to assist with certification processes and service-related issues
- Learn and apply HIPAA, LIMRA, and CMS compliance guidelines
- Follow up with carriers on enrollment and application statuses
- Provide product information and support to agents regarding health products
- Manage and respond to incoming emails from agents, carriers, and internal staff
- Provide product rate quotes across multiple product lines
- Share information about certifications, webinars, and training sessions
- Coordinate and track certification progress with internal teams
- Manage supply orders for agents and the home office
- Utilize internal systems including our agent database and online enrollment tools
- Support additional duties and projects as needed
Qualifications:
- High school diploma or equivalent (college experience is preferred, but not required.)
Preferred Skills:
- Professional and articulate with strong communication skills
- Proficient in Microsoft Outlook, Excel, and Word
- Quick learner and tech-savvy, with the ability to troubleshoot online tools
- Self-motivated and able to work independently and within a team
- Familiarity with Medicare and insurance concepts is a plus
Why Join Pinnacle Financial Services?
At Pinnacle Financial Services, you'll be part of a collaborative and supportive team environment where your contributions are valued. This is an excellent opportunity to gain valuable industry experience while working with a respected and established company that fosters growth and development.
If you're ready to build a rewarding career in a fast-paced and growing industry, we want to hear from you!
Apply today to join the Pinnacle Financial Services team in Warminster, PA.
