What are the responsibilities and job description for the Cloud Engineer position at Ameriprise Financial?
Design, provision, and govern monitoring and observability of applications on cloud infrastructure in AWS (Serverless, server based, EKS, Fargate, etc) and Azure using infrastructure as code technologies (e.g. Terraform, CloudFormation, and Azure Resource Manager), DORA metrics, Monitoring Tools (Sumologic, Dynatrace, Sciencelogic, etc), Automation tools (Ansible, python /powershell scripting), DevOps tools, and GitOps techniques. Design and develop monitoring and observability capability for cloud services and provisioning processes to support consistent, standardized, secure, scalable, and fully automated deployment. Provide technical leadership to team/vendor/contractor resources, validation of designs, flawless execution, and seamless transition of applications and services into the cloud environment.
- Support application migration to, and development in, the cloud by provisioning accounts and subscriptions, services, access, and infrastructure as code pipelines. Consult on, plan, and execute straightforward (e.g. "lift and shift" style) cloud migrations. Analyze logs, telemetry, and system configuration, and interface with cloud provider's support services to determine root cause of issues and recommend and implement fixes. Validate cloud configuration and share knowledge with application development and operations teams.
- Design and implement cloud services that comply with the organization's security and technology standards. Automate provisioning of monitoring / observability of cloud services and on-prem using infrastructure as code (e.g. Terraform, CloudFormation Templates, Azure Resource Manager Templates), Automation tools and GitOps techniques. Create and maintain documentation of detailed service design, usage, troubleshooting, and support.
- Independently perform assignments in the design, configuration, integration, and upgrade of existing and future technologies in cloud computing and colo environments. Provision and manage the cloud environment's structure, landing zone, governance capabilities and core services such as network, logging and monitoring, security and access management.
- Develop and maintain current knowledge of cloud providers' service offerings in the monitoring, network, IAM, compute, and storage domains. Leverage knowledge of cloud provider offerings and the organization's cloud usage to provide observability, single pane of glass, identify cost and performance optimization opportunities. Partner with stakeholders to plan and execute configuration changes to capture savings and benefits.
- Manage effective relationships and work in partnership with leadership, team members, vendors, and contractors to deliver robust technical solutions, ensure service level commitments and project timelines are maintained.
- Bachelors degree or equivalent (4-years) in Computer Science, Engineering or related field.
- 3-5 years of relevant work experience required.
- 3 years engineering and integration experience in cloud platforms (AWS, Azure, and/or GCP)
- Demonstrated understanding of foundational technologies such as IAM, core IaaS services (compute, storage, networking).
- 1 year's experience with infrastructure as code and Automation technologies such as CloudFormation, Terraform, ARM templates, Ansible, and Jenkins.
- Strong analytical and customer service abilities.
- High reasoning aptitude and ability to quickly understand complex operating environments.
- AWS Associate (Developer, Solutions Architect, or SysOps Administrator) or Azure Administrator Associate.
- 1-2 year's experience with scripting and automation technologies and demonstrated ability to automate infrastructure provisioning and configuration tasks.
- Experience using source code management systems and automation tools such as Jenkins or Ansible.
- Experience configuring and deploying serverless applications.
- Experience with containerized applications and container orchestration solutions such as EKS or AKS.
- Implementation\architectural experience in Red Hat Linux, Windows Server, Disaster Recovery, Application Recovery, and Web\Database Farm concepts.
- Programming Language: Python, PowerShell, and Groovy.
