Patient Scheduler

We are looking for someone to join our client services department in the scheduling department.

This position is Monday - Friday 8am - 5:00pm with full benefits.

Duties and Responsibilities:

• Schedule and confirm client appointments
• Maintain provider schedules
• Verify confidential client demographics, insurance information, method of payment and referral source information
• Respond to inquiries from clients, providers and insurance companies providing solutions to needs
• Maintain and follow-up client waitlist via phone or email
• Responsible for collecting, posting and managing account payments
• Perform various collection actions including contacting clients by phone
• Responsible for office administration duties including assisting clients in lobby, light housekeeping and occasional clerical duties, as needed
• Maintain the strictest patient confidentiality and adhere to all HIPAA guidelines
• Possess a commitment to service, organizational values and professionalism through appropriate conduct, demeanor and attire
• Adhere to organizational and departmental specific safety standards and guidelines
• Willingness to perform other duties, as needed

Qualifications and Requirements:

• 2 years' experience working in a medical office
• High degree of attention to detail and superior customer service skills
• Knowledge of managed care, medical insurance and billing practices
• Knowledge of MS Office and Google applications with strong data entry skills
• Strong work ethic, self-starter, organized and a quick learner with a history of excellent attendance and punctuality
• Ability to communicate information and ideas in verbal and written form so that others can clearly understand
• Ability to take and give direction to see objectives to completion
• Ability to establish and maintain effective working relationships with clients, leadership team, psychologists/therapists, and administrative team

Benefits:
Competitive compensation

Health insurance

401K retirement plan

Paid PTO

AMV Solutions LLC is an "equal opportunity employer." AMV Solutions LLC will not discriminate and will take "affirmative action" measures to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the bases of race, creed, color, national origin, or sex.