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Medical Front Office Receptionist

Anchor Healthcare, PLC
Charlottesville, VA Full Time
POSTED ON 12/8/2024 CLOSED ON 2/6/2025

What are the responsibilities and job description for the Medical Front Office Receptionist position at Anchor Healthcare, PLC?

Job Posting: Medical Front Desk Associate (Full-Time) Start Date 1/9/2025

Position: Medical Front Desk Associate
Type: Full-Time (36-40 hours per week)
Pay Range: $17-20 per hour, based on experience
Schedule: Monday through Friday
Location: Family Medicine Office

About Us

We are a dedicated family medicine practice with long standing ties to the community committed to providing compassionate, patient-centered care. Our office values teamwork, professionalism, and creating a welcoming environment for our patients. We are seeking a reliable and friendly Front Desk Associate to join our team.

Essential Job Functions

As a Front Desk Associate, you will play a key role in ensuring the smooth operation of our medical office. Responsibilities include:

  • Patient Interaction:
  • Greet and check in patients with a welcoming and professional demeanor.
  • Verify and update patient information and insurance details.
  • Answer phone calls, address inquiries, and route messages appropriately.
  • Scheduling and Coordination:
  • Schedule patient appointments and manage the provider’s calendar.
  • Coordinate referrals and pre-authorizations as needed.
  • Administrative Support:
  • Collect and process patient payments and co-pays.
  • Maintain and organize patient records in compliance with privacy regulations.
  • Assist in other clerical duties as assigned by the office manager.

Qualifications

  • High school diploma or equivalent required.
  • Previous experience in a medical office or front desk role preferred.
  • Familiarity with Athena EMR is a plus but not required; training will be provided.
  • Strong customer service skills and a friendly, approachable demeanor.
  • Excellent organizational skills and attention to detail.
  • Ability to multitask and handle a fast-paced work environment.
  • Proficiency in basic computer applications (e.g., Google Business Suite).

Benefits

  • Competitive hourly pay based on experience.
  • Paid time off, includes sick, vacation and holidays.
  • Opportunities for professional growth and development.
  • Supportive and collaborative team environment.

How to Apply

If you are interested in joining our team, please submit your interest via really.

We look forward to welcoming a new team member who shares our commitment to excellent patient care!

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Expected hours: 36 – 40 per week

Benefits:

  • 401(k)
  • AD&D insurance
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Free parking
  • Health insurance
  • Health savings account
  • Life insurance
  • Opportunities for advancement
  • Paid sick time
  • Paid time off
  • Retirement plan
  • Vision insurance

Medical Specialty:

  • Primary Care

Schedule:

  • Monday to Friday

Work Location: In person

Salary : $17 - $20

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