Program Manager

Job Overview of Program Manager

The Cottage Program Manager is the leader in the cottage program, ensuring that all respective work activities support the children in their daily routine with programming. They are responsible for ensuring effective, safe, and therapeutic operation of the Cottage. This includes planning, monitoring and improving the overall Residential Services delivered to the children in the cottage with the goal of providing the highest quality service possible. The Program Manager is responsible for ensuring that Sanctuary, therapeutic techniques, and professionalism are all reflected in the everyday actions of all staff members. This position will work closely with its counterparts including by not limited to, the Orchard School, Clinical team, health center professionals, facilities dept. Additionally, the Program Manager is responsible for ensuring that the direct care team is properly informed and trained on best, and most therapeutic practices offered by the agency. This includes ensuring that all team members are in compliance with agency and industry mandates.

Essential Duties of Program Manager

Key duties of this position include, but are not limited to, the following:

• Understand and support the agency’s mission, vision, guiding principles and treatment philosophy:
• Assure that residents are always supervised by staff, based on their age and level, to assure everyone’s safety.
• Assist Program Manager in developing and maintaining a staffing schedule
• Assure that Safety Plans and ICMPs are in place, available to all staff and are actively used to guide treatment.
• Understand, reinforce, role-model and consistently use all TCI Training and techniques
• Have advanced knowledge of crisis assessment & intervention, and be available to staff as needed during emergency situations
• Participate actively in all aspects of recruiting, interviewing, hiring, and training Milieu Therapists
• Monitor cottage budget lines to ensure the best use of resources to meet program needs
• Consistently monitor staff performance in all job tasks, providing feedback, instruction, support, and/or disciplinary action as needed
• Develop a SELF-based assessment of each resident’s individual history, issues and needs, and communicate this assessment with all colleagues on the treatment team
• Train and orient new staff on all job tasks and responsibilities
• Support overall strategic plan of the organization
• Ability to adhere to our organization's core values and commitments

Essential Qualifications of Program Manager

Key qualifications include:

• Master’s Degree in a related field with 2 years direct care experience w/children and 1 year of administrative/supervisory experience or a Bachelor’s Degree in a related field with 4 years direct care experience w/children and 3 years administrative/supervisory experience OR Associates Degree in a related field with 6 years direct care experience w/children and 3 years administrative/supervisory OR a High School with 8 years direct care w/children and 4 years administrative/supervisory experience.
• Strong oral and written communication skills
• Excellent managerial and administrative skills required
• Knowledgeable of trauma informed care preferably in a residential setting
• Driver’s License in good standing
• A demonstrated ability to work collaboratively with a multi-disciplinary team
• Multi-lingual a plus
• CPR/First Aid certification preferred (in-service trainings are mandatory)
• Ability to access and utilize ADP app on smartphone or other device for access to agency programs
  

Benefits Of Program Manager

• Generous PTO, 4 weeks of vacation, floating holidays, holidays, personal and sick time
• Health Insurance
• Dental Insurance
• Vision Benefits
• 401(k) Employer Contributions
• Tuition Reimbursement
• Aflac Benefits
• Flex Spending Accounts
• Employer Paid STD, LTD and Life Insurance
• Professional Development
  

Physical/Travel Requirements

• lift
• reach
• walk
• climb stairs
• bend

The employee must be able to meet these requirements with or without a reasonable accommodation.

Disclaimer

Nothing in this job description restricts Andrus’ right to modify the duties/responsibilities of this job at any time, with or without advanced notice.

EEO Statement

Andrus is an equal opportunity employer.