What are the responsibilities and job description for the Medical Receptionist position at Anew Era TMS, LLC?
Anew Era TMS & Psychiatric multi-clinic practice is looking for a qualified candidate for our Westlake Austin office. Anew Era TMS & Psychiatry is a rapidly growing multi-state Psychiatric clinic group. An ideal Medical Receptionist with Anew Era TMS & Psychiatry should have excellent communication skills to converse clearly and effectively over the telephone and in person with patients. Organization and time management skills to manage a variety of tasks effectively. Must have excellent interpersonal skills to interact positively with patients who may be upset or stressed. We are looking for a positive person to join our excellent team of staff and providers.
Job Duties:
- Greeting patients professionally both in person and on the phone.
- Answering patient calls, and voicemails in a friendly prompt manner
- Confirming patient follow up appointments, sending reminder virtual appointment information as needed
- Optimizing provider schedules and patient satisfaction with efficient scheduling
- Comforting patients by anticipating anxieties and effectively answering questions
- Notifying providers of patient arrivals
- Updating patient records and following all protocols in regard to insurance verification
- Collecting patient copays and scheduling follow up appointments
- Maintaining office inventory and equipment by anticipating supply needs.
- Occasionally verify insurances
- Mental health experience is a plus.
Skills and Experience
- Behavioral or psychiatric office experience preferred.
- Experience with Office Ally, Nextgen or other electronic medical records systems preferred.
- Excellent communication skills and customer service
- Organization and time management skills
- Detail oriented
- Highly dependable
- Team player that works well with others
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
This is an in-office position however in order to keep our employees and patients as safe as possible, we are limiting the amount of patients seen in office. We follow all CDC guidelines.
