What are the responsibilities and job description for the Director of Branch Operations position at Angels of Care Pediatric Home Health?
Location and Travel: This is an on-site position in Bethlehem (Allentown), Pennsylvania with occasional travel (approximately 20%).
As the Director of Branch Operations, you will lead the branch in achieving excellence in patient care, team performance, and service delivery. This role is ideal for a strategic and collaborative leader with healthcare operations experience who thrives on driving quality, efficiency, and team success in pediatric home health care.
In this role, you will:
- Lead Operations: Direct all aspects of branch operations to ensure high-quality, compliant, and efficient service delivery.
- Drive Quality and Efficiency: Partner with clinical and quality teams to evaluate performance data, strengthen care delivery, and implement process improvements that enhance outcomes.
- Develop and Empower Teams: Recruit, train, and mentor staff, fostering a positive and accountable work environment focused on collaboration, growth, and continuous improvement.
- Ensure Clinical Integrity: Support compliance with documentation standards, case management processes, and regulatory requirements to ensure appropriate and timely care.
- Support Growth: Represent the organization within the community and with referral partners, building strong relationships that promote service awareness and branch growth.
- Manage Resources: Oversee scheduling, staffing, and operational logistics to maintain efficiency and cost effectiveness.
Qualifications
- Bachelor’s degree in Business, Healthcare, or a related field (or equivalent experience)
- 3 years of leadership experience in home health, hospice, or other post acute care setting
- Experience managing teams, performance, budgets, and day to day branch operations
- Working knowledge of home health regulations (state requirements, surveys, compliance)
Why Angels of Care
In addition to our great benefits, we offer a fun and supportive culture rooted in our values of Heart, Advocacy, Love, Outreach, and Speed (HALOS). At Angels of Care, you’ll have the unique opportunity to make an impact while working with dedicated, talented colleagues. We believe in fostering career advancement and providing opportunities for you to expand your skill set, take on new responsibilities, and grow alongside the company.
- Competitive Pay
- Paid Time Off
- Medical, Dental, & Vision Plans with a generous contribution from AOC
- HSA/FSA
- Mental Wellness Benefits
- 401K
- Discounts on Pet, Home, and Auto Insurance
- And more!
U.S. Equal Employment Opportunity/Affirmative Action Information: Individuals seeking employment at Angels of Care Pediatric Home Health are considered without regards to race, color, religion, sex, sexual orientation, gender identification, national origin, age, marital status, ancestry, physical or mental disability, or veteran status.
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