What are the responsibilities and job description for the Front Desk Receptionist position at Angler's Lodge?
Job Overview:
We are seeking a highly organized and detail-oriented Front Desk Receptionist to join our dynamic team. As the first point of contact for our clients, you will play a crucial role in providing exceptional customer service, ensuring a seamless experience for everyone who walks through our door. Must have a car, and be able to drive. Housing is provided if needed upon request.
Duties:
- Greet clients and visitors in a friendly and professional manner, answering any questions they may have.
- Utilize computerized systems to check in clients, update their records, and manage appointment schedules.
- Handle all incoming and outgoing phone calls, utilizing our phone systems with ease.
- Maintain accurate and up-to-date records, utilizing property management system and other office tools to ensure efficient data entry and management.
- Assist with administrative tasks, including filing, scanning, and preparing documents for events and meetings.
- Act as a liaison between clients and hotels, ensuring all information is accurately communicated.
- Perform tasks related to hotel receptionist duties.
- Maintain a clean and organized front desk area, ensuring all supplies and materials are readily available.
- Provide exceptional customer service, addressing any concerns or issues promptly and professionally.
Skills:
- Proficiency with computerized systems and software.
- Excellent customer service skills, with the ability to remain calm and composed in high-pressure situations.
- Strong administrative and organizational skills, with the ability to prioritize tasks effectively.
- Ability to learn and utilize new phone systems and software.
- Experience with calendar management.
- Effective communication skills, with the ability to communicate clearly and professionally with clients, staff, and other visitors.
- Ability to work in a fast-paced environment, maintaining a high level of attention to detail and accuracy.
Job Type: Full-time
Pay: $14.64 - $18.75 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
- Evening shift
- Monday to Friday
- Morning shift
- No nights
- Weekends as needed
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- Island Park, ID 83429 (Required)
Ability to Relocate:
- Island Park, ID 83429: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $19