Client Service Representative

VCA Premier Animal Hospital and Pet Resort located in Cedar Park Texas is seeking a highly experienced CSR Professional to join our family. The Client Service Representative performs a wide range of difficult-to-complex administrative activities related to quality patient care and excellent client service. Applicant must be a reliable self-starter, motivated by a challenging, able to work in a fast-paced environment. Strong candidates will have a positive attitude, a friendly demeanor towards both animals and people, will be detail oriented, have the ability to multi-task and can demonstrate the importance and understanding of high quality customer service. Skills and Qualifications • Excellent knowledge of client service and communication center operations. • Strong organizational skills. • Strong client relations and interpersonal skills. • Intermediate to expert computer skills. • Excellent oral and written communication skills. • Self-starter and team player. • Strong client service background. • Ability to lift up to 40 pounds. • The schedule for this position will be based on the needs of the business. We offer competitive compensation and great benefits for eligible employees, including medical/dental, generous personal pet care discounts and more! If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Career worklet on the landing page or search for Find Jobs. Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more! The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development). We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com. VCA began in 1986 as a privately owned company with one animal hospital. Today, we are the largest family of animal care providers nationwide. Despite unprecedented growth, VCA has never abandoned its devotion to compassionate, comprehensive pet care. Take a look at our open positions throughout the U.S. and Canada! We’re always looking for top notch talent to join the VCA family!