What are the responsibilities and job description for the Computer Service Technician position at Antelope Valley College?
- Sets up and configures new and existing computers and work stations for laboratories and office areas, installs related peripheral equipment, and configures equipment and installs operating systems, e-mail and District supported software, network configuration settings and applications software. (E)
- Performs routine and custom computer, peripheral and component installations including interface cards, disk drives, storage systems, cables, connectors and printers; trouble shoots network, software and hardware problems and issues. (E)
- Performs standard adjustments in operating systems as required, according to District procedures. (E)
- Assures basic operating systems connectivity between various computer systems to meet District requirements. (E)
- Maintains District computers in labs and office areas to assure system integrity, general safety and operational capability of equipment. (E)
- Monitors operation of computer equipment and software applications to assure proper execution; identify operational and equipment problems and confer with other District staff and vendors to identify and correct problems; runs standard diagnostic procedures to identify equipment and software problems; tests the operation of new and modified hardware and software configurations. (E)
- Assists district instructors, employees, and students in resolving computer application and operational problems and investigate, trace and report sources of errors/problems. (E)
- Installs a wide variety of new software and software upgrades and implement software and operating system configurations. (E)
- Performs hardware and software changes on district computers and servers as directed by supervisors to meet District computer configuration standards. (E)
- Serves as a technical resource for district instructors, employees, and students. (E)
- Maintains a preventive maintenance schedule for District computer systems and peripherals; performs and oversees repairs and maintain equipment. (E)
- Uses a variety of computer test equipment and network diagnostic tools as well as a variety of hand tools to install, repair, adjust computer equipment, and trace network cable drops on switch or network hub. (E)
- Utilizes virus detection and eradication software as needed. (E)
- Instructs and oversees student workers on hardware repair and software installation. (E)
- Performs a variety of office support, record keeping, disk management and system library tasks; maintain listings, standards and schematics of District computer equipment; maintains a technical reference library for District software and hardware support. (E)
- Maintain files of current computer technology and keeps abreast of changes in software and hardware as they occur. (E) • Operates a variety of computers and peripheral equipment including printers, scanners, data storage devices, and telecommunications equipment. (E)
- Performs other related duties as may be assigned.
(E = indicates essential duties of the position)
EDUCATION AND EXPERIENCE:
Any combination equivalent to: two years of college-level course work in electronics, computer repair or use of standard software applications and three years experience operating, maintaining and repairing computer equipment and related peripheral equipment and software applications, including training in data communications principles and troubleshooting.
KNOWLEDGE OF:
- Principles and basic operations of computer systems and peripheral components.
- Basic computer application documentation techniques.
- Operating system and standard application programs employed on a variety of computers, including Windowsbased systems and Macintosh systems.
- Concepts of distributed computing and telecommunication.
- Techniques and practices in utilizing standard software applications including word processing, data base, telecommunications, graphics, Internet, e-mail and spreadsheet software.
- Tools, equipment and methods of repairing computers and related electronic and communications equipment.
- Basic record-keeping techniques.
- Interpersonal skills using tact, patience and courtesy.
ABILITY TO:
- Perform technical functions in the operation of a variety of computer equipment and related software.
- Read and interpret computer hardware and software installation and maintenance instructions and other detailed and precise written and oral instruction.
- Configure software to appropriate hardware.
- Perform basic diagnostic checks and take appropriate corrective action.
- Perform basic repairs on a variety of computer equipment.
- Establish and maintain cooperative and effective working relationships with others.
- Establish and maintain connectivity between networked computers as required by District procedures.
- Follow oral and written directions.
CONTACTS: Co-workers, other departmental staff, instructors, student workers, and vendors.
PHYSICAL EFFORT:
- Physical dexterity and freedom of movement to include climbing ladders and working in restricted spaces such as mechanical room closets, floor spaces and ceiling spaces.
- Sitting for extended periods of time. Reaching in all directions.
- Bending and twisting.
- Lift and carry 50 pounds.
Application Process
This position requires the following documents to be attached to your online application in order to be considered:
- Application
- Current resume
- Letter of intent that addresses minimum and desirable qualifications (Cover Letter)
- Copy of Transcripts of Supplemental Coursework
Your application and any required attachments must be submitted by September 20, 2023.
Applications with incomplete information (i.e., statements such as "see resume") or
missing documents will not be considered.
VISA
AVC does not sponsor visas.
Equal Employment Opportunity and Commitment to Diversity
Antelope Valley College is committed to employing administrators, faculty, and staff members who are dedicated to student success. AVC recognizes that diversity in the academic environment fosters cultural awareness, promotes mutual understanding and respect, and provides suitable role models for all students. AVC is committed to hiring processes that support equal opportunity, diversity, and provide equitable consideration for all candidates as required in federal and state law.
To find out more about AVC, please visit our website at avc.edu
ACCOMMODATIONS
If you have, any questions or concerns/if you require accommodations for the application process in compliance with the Americans with Disabilities Act, please contact the Human Resources Office at (661)722-6311.
Thank you for your interest in employment opportunities with Antelope Valley Community College District.
COMMITMENT TO DIVERSITY AND EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER
Antelope Valley Community College District (AVC) is committed to employing administrators, faculty, and staff members who are dedicated to student success. AVC recognizes that diversity in the academic environment fosters cultural awareness, promotes mutual understanding and respect, and provides suitable role models for all students.
AVC is committed to hiring processes that support equal opportunity, diversity, and provide equitable consideration for all candidates as required in federal and state laws and regulations. ______________________________________________________________________
Annual Security Report is provided by Antelope Valley College for prospective students and employees. A copy of this report is available at http://www.avc.edu/administration/police/
Salary : $5,203
