Service Manager

Description

Summary:

The Community Manager serves as the strength of the property by administering and supervising the overall management of the property. The ideal candidate will be responsible for the global governance of a multi-family property. Manages and coordinates team members’ daily activities and ensures the operations of the property complies with the Company policies and procedures, Fair Housing, and other applicable laws and regulations governing multifamily housing operations.

Job Summary

Responsible for the overall management of a multi-family property. Manages and coordinates team members’ daily activities and ensures the operations of the property complies with the Company policies and procedures, Fair Housing and other applicable laws and regulations governing multi-family housing operations.

REPORTS TO: Regional Property Supervisor, Regional Vice President and Vice President, Owner and/or Owner’s representative of Allied Orion Group.

SUPERVISES: Entire on-site staff.

SALARY: $72K - $82k annually

Essential Functions

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• All functions related to multi-family Property Leasing
• All functions related to multi-family Property Marketing
• All functions related to multi-family Resident Relations
• Generate and maximize property income
• Monitor, maintain and control property expenses
• Accurate and on-time submission of all reports
• Understand, analyze and correct property financial statements and reports
• Monitor, supervise and direct entire property team
• Adhere to all federal, state and local employment law as well as Company’s HR policies and procedures
• Other duties as assigned
  
  

Qualifications

REQUIRED EDUCATION AND TRAINING

DEGREES AND DIPLOMAS

• High school diploma or equivalent.
• Five years of multi-family experience or equivalent combination of education, training and experience that demonstrates the ability to perform the duties of this position.
  
  

Knowledge, Skills, And Abilities

• Must be able to handle plumbing repairs, tile work, HVAC equipment, appliance repair, carpentry repairs, electrical repair, and all facets of apartment make-ready.
• Must be able to operate common maintenance related tools including but not limited to: key machine, augers, lead detector, ampere meter, volt meter, recovery machine, manifold gauges, charging cylinders, steam clean/shampoo machine, spray paint rig, electric saws, cordless screwdriver, drill, air conditioners, boiler, water heaters, chlorine test kit, various screwdrivers, nut drivers set, pliers, various wrenches, wire crimping/stripping tool, diagonal cutter, drill bits, hammers, tape (ruler), tube cutter (copper), soldering torch and ladders.
• Must be able to apply common sense and understanding to carry out instructions and plans.
• Will interact regularly with residents, vendors, contractors, all levels of employees, and Clients and, therefore, must possess excellent interpersonal skills.
• Must be able to read and write in English to read diagrams, meters, instructions, write report, etc.
• Proficiency in using property management software(s) and Microsoft Office.
• Experience in compressor diagnosis, fire sprinklers and irrigation systems preferred.
• Must have basic knowledge of OSHA Requirements and Local, City and State Ordinances.
• Must supply own hand tools.
  
  

TRAINING/CERTIFICATES/ASSOCIATION MEMBERSHIPS

• EPA Section 608 (HVAC/Freon Recovery certification) required.
• Certifications/Permits required City or State to perform job responsibilities required.
• Training in boiler repair, plumbing and mold detection/resolution required.
• Certified Apartment Maintenance Technician (CAMT) preferred.
• Certified Pool Operator (CPO) required
  
  

Midrise Lease-up Experience Preferred.

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