Slot Technician

QUALIFICATIONS:

• · 1 or more years related experience and/or training or combination of education and experience.
• · One or more years related experience and/or training or combination of education and experience.
• · A degree from a 2-year college or a diploma from a technical/gaming school and at least 1 year of Slot Technician experience required; or have an equivalent combination of education and work experience.
• · Must be able to read operator manuals and complete projects with minimum supervision.
• · High School diploma or G. E. D.
• May require the knowledge, skills, and abilities to work with personal computers, AV systems, player tracking card systems, gaming devices, safety equipment, etc.
• Knowledge of various types of electronic gaming equipment used on casino floor and demonstrate the skills and ability to diagnose problems, take corrective action necessary, and ensure device is operational as quickly and efficiently as practical.
• Requires in-house training as a gaming device technician apprentice or previous technical experience at another casino.
• Must be able to work effectively with peers, staff members, and regulatory agency personnel.
• Strong written and oral communication skills required.
• Ability to solve problems and deal with a variety of situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

ESSENTIAL JOB FUNCTIONS:

• Follow all casino policy and procedures.
• Responsible for performing preventative maintenance on all Class II gaming machines.
• Make sure that all machines and equipment are following all NIGC and internal regulations 100% of the time.
• Responsible for maintaining accurate records on pass down logs, PM logs, M.E.A.L. card, etc.
• Responsible for maintaining an accurate attendance record.
• Must be able to diagnose equipment to the component level.
• Have the knowledge to read and understand electronic schematics.
• Perform all machine installations, conversions, moves, and all major repairs of all associated equipment at an advanced level.
• Safely and effectively operate shop tools, electronic equipment, and soldering equipment.
• Must be able to answer a call within a 3-minute time frame.
• Can complete machine moves/setup and release with little supervision.
• Handles assigned projects with little supervision.
• Can understand and use the parts system and communicates with the Tech Supervisor on required parts for repair.
• Other duties assigned by management.
• Communicates effectively and attends to each task in a friendly and courteous manner.

CORE COMPETENCIES & EQUIPMENT KNOWLEDGE:

• Attention to Detail: Able to follow detailed procedures and ensure accuracy in documentation and data; carefully monitor processes; concentrate on routine work details and organize and maintain a system of records.
• Communication: Able to clearly present information through the spoken or written word; read and interpret complex information; talk with customers or team member; listen well.
• Continuous Learning: Able to stay informed of current industry trends; learn and apply new concepts and demonstrate career self reliance; identify own areas of opportunity and set and monitor self-development goals.
• Willingness to Serve: Able to demonstrate a high level of service delivery to do what is necessary to ensure customer satisfaction; deal with service failures and prioritize customer needs.
• Flexibility: Able to remain open-minded and change opinions on the basis of new information; perform a wide variety of tasks and change focus quickly as demands change; manage transitions effectively from task to task; adapt to varying customer needs.
• Quality: Able to maintain high standards despite pressing deadlines; establish high standards and measures; do work right the first time and inspect materials for flaws; test new methods thoroughly; reinforce excellence as a fundamental priority.
• Integrity: Able to be tactful, maintain confidences, and foster an ethical work environment; prevent inappropriate behavior by coworkers; give proper credit to others; handle all situations honestly.
• Respect: Able to adapt behavior to others’ styles, interact with people who have different values, culture, or backgrounds, be of service to difficult people, optimize the benefits of having a diverse workforce. Able to develop rapport with others and recognize their concerns and feelings; build and maintain long-term associations based on trust; help others.
• Policies, Process, Procedures: Able to act in accordance with established guidelines; follow standard procedures in crisis situations; communicate and enforce organizational policies and procedures; recognize and constructively conform to written rules or practices.
• Team Centered- Able to share due credit with coworkers; display enthusiasm and promote a friendly group working environment; work closely with other departments as necessary; support group decisions and solicit opinions from coworkers; display team spirit.
• Equipment Knowledge-Able to operate various types of office equipment including, but not limited to; personal computers, printers, , copy machines, FAX machines, telephone, typewriter, and other departmental related systems.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

The physical demands and work environment characteristics described are representative of those that must be met by an team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the team member is regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls; and talk or hear. Regularly required to reach with hands and arms, and to sit, climb or balance, and stoop, kneel, crouch or crawl. Must be able to lift a maximum of 50 lbs and push, pull, or drag up to 100 lbs. Requires close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

While performing the duties of this job, the team member is regularly exposed to risks associated with travel between buildings and back and forth to other areas as may be required due to business demands. The team member is occasionally exposed to fumes or airborne particles, including second-hand environmental smoke. The team member may be exposed to the risks associated in attempting to resolve issues with extremely irate or difficult guests or staff members. The noise level in the work environment varies from moderate to loud.

Job Type: Full-time

Pay: $16.00 - $20.00 per hour

Expected hours: No less than 40 per week

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Evening shift
• Overnight shift

Ability to Relocate:

• Devol, OK: Relocate before starting work (Required)

Work Location: In person

Salary : $16 - $20