Bilingual Front Desk Receptionist

Responsibilities

• Must be fluent in English and Spanish - Bilingual
• Provides front desk coverage between the hours of 8:00 AM – 5:00 PM
• Answers telephones and directs the caller to the appropriate staff member.
• Greets and directs visitors to the company and assures sign-in at front desk and notifies the person requested.
• Takes and retrieves messages for various personnel.
• Announces arrivals and provides customer service to parents, visitors, callers, vendors, etc.
• Provides callers with information such as company address, directions to the company location, company fax numbers, company website and other related information.
• Assist with mail (USPS, FedEx, UPS, etc.).
• Assists in the ordering, receiving, stocking and distribution of office supplies.
• Assists with other related clerical duties such as photocopying, faxing, obtaining signatures from parents on weekly time-sheets.
• Notifies Scheduling team regarding client absences or delays
• Maintains waiting area and materials in lobby, keeps conference room stocked and tidy.
• Advises Center Leadership of any issues to ensure orderly and efficient administrative operations.
• Answer family inquiries regarding intake, appointments, accommodations, billing, etc
• Develop and maintain relationships with employees, visitors, vendors and the corporate office.

Qualifications

• One to two years of office administration experience within a healthcare setting, including, but not limited to patient intake, reception, etc
• Software proficiency such as Microsoft Word, Excel, and Outlook
• Ability to communicate effectively with children, families, staff, vendors and the general public
• Superior organization skills and attention to detail.
• Proven ability to multi-task.
• High School diploma or GED required
• Strong verbal, writing and oral communication skills including strong computer skills and Microsoft Office proficiency
• Ability to make a positive impression on all staff and visitors to the Center
• Internet research abilities
• Ability to work cooperatively with a variety of people, both internal and external
• Ability to keep information confidential
• A positive team player and energetic professional
• Strong time management skills along with the ability to manage multiple tasks
• Good judgment and problem-solving skills
• Ability to communicate appropriately given the circumstances of the situation and individuals involved
• Discretion in matters that need to remain private
• Professional appearance
• Ability to categorize, prioritize and multi-task office related tasks and projects
• Ability to work to positively impact team spirit and overall morale

Job Type: Full-time

Pay: $14.00 - $15.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift

Application Question(s):

• What is your desired pay rate?

Experience:

• Administrative: 1 year (Required)

Language:

• Spanish (Required)

Ability to Commute:

• Sugar Land, TX 77479 (Required)

Work Location: In person

Salary : $14 - $15